Meet Cisco U. / FAQs
Cisco U. Frequently Asked Questions
What is Cisco U.?Cisco U. is a digital learning experience built around the user. It guides learners and teams to their tech learning goals. Whether you need training to seek a certification, role, or solution, we have you covered, with courses, community, and deep content for both Cisco and third-party technologies, shaped to how you learn. Cisco U. can accelerate digital transformation for any customer or organization. |
What is a Learning Path?A Learning Path is a curated set of material that allows you to move through a topic at your own pace. Assessments are sprinkled throughout so that you can test your knowledge as you go. |
How long does it take to complete training on Cisco U.?Cisco U. Learning Paths display the estimated amount of time per learning track to help the learner determine the time it will take to complete their learning goals. Pre-assessments help the learner evaluate their level of knowledge and skip a section to expedite their learning. Post-assessments help the learner determine their proficiency in a subject and whether they need to retake a section. Total completion time depends on many factors, such as the individual learner, assessment results, and the type of content. |
Where can I find a list of what certification and product training courses are available on Cisco U.?Users can navigate to the Explore section on Cisco U., which shows available content for Learning Paths, courses, events and webinars, podcasts, videos, and tutorials. |
Will adjacent technology training, such as Ansible, other programming languages, and Visual Studio, be offered on Cisco U.?Cisco U. will include adjacent technology training across free and paid subscriptions. Adjacent technology will vary per subscription. |
What is the difference between Cisco U. and Cisco Digital Learning (CDL)?Cisco U. is an all-inclusive online learning experience, and CDL is a subscription of digital learning courses. |
If I have an existing CDL subscription, will I be able to access Cisco U.?Yes, current CDL subscribers will have access to Cisco U. |
Can I earn Continuing Education (CE) credits on Cisco U.?Yes, you can earn Continuing Education credits on Cisco U. |
Where can I find which Cisco U. Learning Paths are CE-eligible and how many credits I can earn?CE-eligible Learning Paths display the number of credits on the Learning Path content card and on the overview page. |
Will the Cisco Learning Network be integrated into Cisco U.?Yes, the Cisco Learning Network will be integrated into Cisco U. |
Will Cisco U. replace the Cisco Learning Network Store?The Cisco Learning Network Store products and training will be integrated into Cisco U. over time. In the meantime, individual courses will be available for purchase from the Cisco Learning Network Store and through Cisco Commerce Workspace (CCW). |
Do you offer testing accommodations for individuals with disabilities or special needs?Yes, we are committed to providing an inclusive and accessible testing experience for all our users. If you require testing accommodations, please contact us before taking the test, and we will work with you to determine the appropriate accommodations. We may require additional documentation or information to ensure that we can provide the best accommodations possible. You can request all accommodations for Associate, Professional and Specialist exam appointments. For CCIE Lab exam appointments, please request your accommodation appointment at the CCIE Portal (a CSCO ID is required). |
What if I have an accessibility question or issue?We will do our best to route you to the right area for your needs. Please contact us for information via ciscou-accessibility@cisco.com. |
Where will your Cisco U. journey take you?
Cisco U. is tech learning, your way. Jump right in with a free account, or peruse the content catalog to see what inspires you.
- Follow Us
Cisco.com© Copyright 2025 Cisco, Inc. All Rights Reserved.Privacy StatementTerms & ConditionsCookie PolicyTrademarks