Common errors when activating your VIRL server
Call has timed out; failed to connect or minion key not accepted
This can be caused when the (PEM) license key is not correctly entered or if the local firewall block access on ports 4505-4506. These two ports are required for the VIRL server to talk with our authentication service.
Take a look at this post for detail on how to reset your key. Remember to use a text editor like notepad or textedit when opening your license file. Applications like MS Word, Pages, etc. can add return characters which corrupt the signature key.
No Salt Master Could Be Reached
This error is typically caused by network connectivity to our authentication servers. Make sure that you are able to contact our servers on ports 4505-4506.
Take a look at this KB article for more information.