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4330 Views 4 Replies Latest reply: Aug 3, 2009 7:55 AM by Derek Iannelli-Smith RSS

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Cisco Mind Game

Apr 28, 2009 7:56 PM

R. Grone 3 posts since
Nov 13, 2008

Anyone have an idea as how to unlock this .llv (lizardLock file)? I never received an activation key for this Mind Game and went to my order history page, clicked the link for my license and got an invalid, LizardLock file... I mean common folks this is a little of the hook for a $35 game isn't it?


Any help would be greatly appreicated..

  • Tiana 5 posts since
    Apr 10, 2008
    Currently Being Moderated
    1. Apr 29, 2009 9:24 AM (in response to R. Grone)
    Re: Cisco Mind Game

    Double check your email spam/junk folders to make sure the activation key wasn't sent there by mistake.


    After confirming that it hasn't been received, submit a case in the Certifications Online Support tool, at for assistance. The following information will need to be provided in your case:


    • Customer ‘s Name:
    • Purchaser’s UserID:
    • Customer Phone # :
    • Customer’s email address:
    • Order #
    • Details of the Issue:


    Kind Regards,
    Cisco Learning Network Moderator

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  • Derek Iannelli-Smith 10 posts since
    Jul 16, 2008
    Currently Being Moderated
    3. Aug 3, 2009 7:55 AM (in response to Tiana)
    Re: Cisco Mind Game

    I recently had to reimage my laptop and when I reinstalled CMG, it would not allow me to use the activation code I had received.  Any assistance would be greatly appreciated...

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  • 527 posts since
    Apr 14, 2008
    Currently Being Moderated
    4. Aug 3, 2009 9:03 AM (in response to Derek Iannelli-Smith)
    Re: Cisco Mind Game

    Hi Derek,


    You may want to contact the Certifications Support Center at Login, click on the Contact Us tab, create a case, and report your experience. They should be able to assist you with your situation.


    Best regards,


    Cisco Learning Network Moderator

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