1 2 Previous Next 19 Replies Latest reply: Jun 3, 2009 4:18 PM by amine00 RSS

    *CLN Upgrade: Report Bugs Here *Link to FIXES

    Venita: Official Cisco Team

      Please note: the document at this link: Known Bug List serves as the official known bug list (with fixes in progress) for the first 48 hours of the Cisco Learning Network community platform upgrade. (4/17 - 4/19)

       

      Please feel free to report any suspected bugs here in this thread.


      Hello Cisco Learning Network Community Members:


      A huge thank you to the entire community for reporting issues and sticking with us as we continue to fine tune features and adjust our new overall look and feel.


      We appreciate your patience and support during this adjustment period and apologize for any inconveniences with usability.


      We look forward to resolving items over the next few days and reporting fixes as they develop.


      Please stay tuned for more updates from the Cisco Learning Network team. (Keep your eyes on our blogs, this forum, and our exciting news & events section!)


      Warm Thanks,


      Venita

      Community Manager and the Entire Cisco Learning Network Team

       

      Message was edited by: Community Manager: Venita

       

      Message was edited by: Community Manager: Venita

       

      Message was edited by: Community Manager: Venita

        • 1. Re: *CLN Upgrade: Report 4/22/09 Bugs Here *Link to FIXES
          Mathew Newton

          Hi Venita,

           

          I've found an issue that doesn't appear to be on the known bug list - some posts (or one at least!) appears to have no content showing. Check out my post in the following thread:

           

          https://learningnetwork.cisco.com/message/17105#17105

           

          Whilst it may appear as a blank post it wasn't, as the following search result shows:

           

          https://learningnetwork.cisco.com/search.jspa?resultTypes=BLOG_POST&resultTypes=DOCUMENT&resultTypes=MESSAGE&resultTypes=BLOG&resultTypes=COMMUNITY&resultTypes=TASK&resultTypes=PROJECT&resultTypes=SOCIAL_GROUP&resultTypes=COMMENT&peopleEnabled=true&q=ip+default-network+mathew

           

          Apologies if this is known issue but I thought it better to mention it just in case.

           

          Regards,

           

          Mathew

          • 2. Re: *CLN Upgrade: Report 4/22/09 Bugs Here *Link to FIXES
            Venita: Official Cisco Team

            Hi Mathew!

             

            So sorry for the confusion. Please don't be alarmed--the content only appears to be missing.

            One other person did mention this, and now that you have reported it we will add your occurrence and

            continue to investigate.

             

            We will update here as soon as we have restored your thread.

             

            Thanks for reporting the issue and we sincerely apologize for any inconvenience.

             

            Warm Regards,

            Venita

            Community Manager

            • 3. Re: *CLN Upgrade: Report 4/22/09 Bugs Here *Link to FIXES
              Randy

              Here I thought I wasn't worthy of viewing your reply, Matthew. 

              • 4. Re: *CLN Upgrade: Report 4/22/09 Bugs Here *Link to FIXES
                Mathew Newton

                And I thought my reply wasn't worthy of viewing!

                 

                Mathew

                • 5. Re: *CLN Upgrade: Report 4/24-27 Bugs Here *Link to FIXES
                  Mathew Newton

                  Sorry to report another bug in this thread but I couldn't find today's (04/29) bug reporting thread.

                   

                  Anyway, it relates to inserting tables - if I try to do so I get an error, pasted below in case it is any help.

                   

                  Regards,

                   

                  Mathew

                   

                  P.S. The reason I was trying to insert a table was to see if it would enable me to paste in some content without the forum automatically line-wrapping it. The content was the output of some router commands and hence the line-wrapping made it all but unreadable. Is there any way to achieve this (as allowed by every forum software I dare say?! )

                   

                  HTTP Status 500 -


                  type Exception report

                  message

                  description The server encountered an internal error () that prevented it from fulfilling this request.

                  exception

                  javax.servlet.ServletException: Servlet execution threw an exception
                       org.apache.struts2.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:416)
                       com.jivesoftware.community.web.struts.JiveFilterDispatcher.doFilter(JiveFilterDispatcher.java:101)
                       org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
                       org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
                       com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119)
                       com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55)
                       org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
                       org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
                       org.apache.struts2.dispatcher.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:99)
                       com.jivesoftware.community.web.filter.JiveMaxAgeFilter.doFilter(JiveMaxAgeFilter.java:54)
                       com.jivesoftware.util.NoCacheFilter.doFilter(NoCacheFilter.java:66)
                       org.acegisecurity.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:98)
                       org.directwebremoting.servlet.DwrWebContextFilter.doFilter(DwrWebContextFilter.java:91)
                       com.jivesoftware.base.plugin.PluginFilter.doFilter(PluginFilter.java:75)
                       org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:265)
                       com.jivesoftware.solutionset.CiscoAuthenticationTranslationFilter.doFilter(CiscoAuthenticationTranslationFilter.java:203)
                       org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
                       org.acegisecurity.ui.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:124)
                       org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
                       com.jivesoftware.community.aaa.FeedsBasicProcessingFilter.doFilter(FeedsBasicProcessingFilter.java:146)
                       org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
                       org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142)
                       org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
                       org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271)
                       org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
                       com.jivesoftware.community.aaa.SessionTrackingFilter.doFilter(SessionTrackingFilter.java:53)
                       org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
                       org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249)
                       org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
                       org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java:149)
                       org.acegisecurity.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:98)
                       com.jivesoftware.community.web.filter.ApplicationStateFilter.doFilter(ApplicationStateFilter.java:145)

                  root cause

                  java.lang.OutOfMemoryError
                       java.util.zip.ZipFile.open(Native Method)
                       java.util.zip.ZipFile.<init>(ZipFile.java:114)
                       java.util.jar.JarFile.<init>(JarFile.java:133)
                       java.util.jar.JarFile.<init>(JarFile.java:97)
                       org.apache.catalina.loader.WebappClassLoader.openJARs(WebappClassLoader.java:1756)
                       org.apache.catalina.loader.WebappClassLoader.findResourceInternal(WebappClassLoader.java:1996)
                       org.apache.catalina.loader.WebappClassLoader.findResource(WebappClassLoader.java:961)
                       org.apache.catalina.loader.WebappClassLoader.getResourceAsStream(WebappClassLoader.java:1182)
                       java.lang.Class.getResourceAsStream(Class.java:2030)
                       com.jivesoftware.util.ClassUtilsStatic.loadResource(ClassUtilsStatic.java:208)
                       com.jivesoftware.util.ClassUtilsStatic.getResourceAsStream(ClassUtilsStatic.java:78)
                       com.jivesoftware.community.web.servlet.ResourceLoaderServlet.getFileBytesStream(ResourceLoaderServlet.java:477)
                       com.jivesoftware.community.web.servlet.ResourceLoaderServlet.doGet(ResourceLoaderServlet.java:167)
                       javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
                       javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
                       org.apache.struts2.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:416)
                       com.jivesoftware.community.web.struts.JiveFilterDispatcher.doFilter(JiveFilterDispatcher.java:101)
                       org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
                       org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
                       com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119)
                       com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55)
                       org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
                       org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
                       org.apache.struts2.dispatcher.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:99)
                       com.jivesoftware.community.web.filter.JiveMaxAgeFilter.doFilter(JiveMaxAgeFilter.java:54)
                       com.jivesoftware.util.NoCacheFilter.doFilter(NoCacheFilter.java:66)
                       org.acegisecurity.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:98)
                       org.directwebremoting.servlet.DwrWebContextFilter.doFilter(DwrWebContextFilter.java:91)
                       com.jivesoftware.base.plugin.PluginFilter.doFilter(PluginFilter.java:75)
                       org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:265)
                       com.jivesoftware.solutionset.CiscoAuthenticationTranslationFilter.doFilter(CiscoAuthenticationTranslationFilter.java:203)
                       org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
                       org.acegisecurity.ui.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:124)
                       org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
                       com.jivesoftware.community.aaa.FeedsBasicProcessingFilter.doFilter(FeedsBasicProcessingFilter.java:146)
                       org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
                       org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142)
                       org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
                       org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271)
                       org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
                       com.jivesoftware.community.aaa.SessionTrackingFilter.doFilter(SessionTrackingFilter.java:53)
                       org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
                       org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249)
                       org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
                       org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java:149)
                       org.acegisecurity.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:98)
                       com.jivesoftware.community.web.filter.ApplicationStateFilter.doFilter(ApplicationStateFilter.java:145)

                  note The full stack trace of the root cause is available in the Apache Tomcat/6.0.18 logs.


                  Apache Tomcat/6.0.18

                  • 6. Re: *CLN Upgrade: Report Bugs Here *Link to FIXES
                    Venita: Official Cisco Team

                    Hi Mathew,

                     

                    We apologize for the vanishing content in your thread. Your content has been restored and should be viewable here: https://learningnetwork.cisco.com/message/17105#17105

                     

                    Thanks for your patience!

                     

                    Best Regards,

                    Venita

                    Community Manager

                    • 7. Re: *CLN Upgrade: Report Bugs Here *Link to FIXES
                      Venita: Official Cisco Team

                      Hi Mathew,

                       

                      First of all, we are so sorry the error below interrupted your content creation!

                       

                      Please accept our apology.

                       

                      Our team has some theories on what may be the cause based on the type of content trying to

                      be created. We are actively investigating to get you some answers.

                       

                      We will continue to investigate to find out what caused the error, how to fix it, and hopefully provide some tips

                      on how to insert router commands in tables to avoid wrapping .

                       

                      Thanks for bringing this to our attention.

                       

                      Best Regards,

                      Venita

                      Community Manager

                       

                      p.s. This is the perfect place to report items.

                      • 8. Re: *CLN Upgrade: Report Bugs Here *Link to FIXES
                        amine00

                        Hi first, here is one other example of post missing content: https://learningnetwork.cisco.com/thread/5054

                         

                        I also encounter an issue that I think was already there with the previous version of CLN:  when I login to my account from a page, I'm not redirected to that page but to the last page I loaded in my browser

                        • 9. Re: *CLN Upgrade: Report Bugs Here *Link to FIXES
                          Venita: Official Cisco Team

                          Hi amine00,

                           

                          Thanks for reporting this! I am pleased to let you know the thread has been restored: https://learningnetwork.cisco.com/thread/5054.

                           

                          As for the page redirecting you after logging in, if you can provide some additional steps to reproduce, we can get a better sense if it is a bug, or expected

                          behavior.

                           

                          Thanks again for your contributions and feedback--we sincerely appreciate everything.

                           

                          Best Regards,

                          Venita

                          Community Manager

                          • 10. Re: *CLN Upgrade: Report Bugs Here *Link to FIXES
                            Rickey

                            I think the links to the virtual tour of campuses for UCS deployment are broken.

                            • 11. Re: *CLN Upgrade: Report Bugs Here *Link to FIXES
                              Venita: Official Cisco Team

                              Hi Ricky,

                               

                              Can you please provide the link to the page with the broken navigation?

                               

                              Thanks--we will begin looking into this right away.

                               

                              Best Regards,

                              Venita

                              Community Manager

                              • 12. Re: *CLN Upgrade: Report Bugs Here *Link to FIXES
                                Mathew Newton

                                amine.kadimi wrote:


                                I also encounter an issue that I think was already there with the previous version of CLN:  when I login to my account from a page, I'm not redirected to that page but to the last page I loaded in my browser

                                 

                                I'm seeing this too.

                                 

                                Let's say I'm on Page A and open up a few links (say B, C and D) in other tabs/windows. Whilst still on Page A if I hit Login (because I want to reply) and enter my credentials I am then taken to page D and not page A as one would expect (i.e. if I'm going to be taken somewhere after logging in make it the page I was on not whatever the last page my browser happened to asked for).

                                 

                                Mathew

                                • 13. Re: *CLN Upgrade: Report Bugs Here *Link to FIXES
                                  amine00

                                  Yes, as Mathew described, that is exactly the problem I encounter when logging in.

                                   

                                  And btw, I just noticed another unsuitable thing: after Mathew has quoted my message, my username (amine.kadimi) is being displayed rather than my display name (amine00). I think it's better to display the "display name".

                                  mathewnewton wrote:

                                   

                                  amine.kadimi wrote:


                                  I also encounter an issue that I think was already there with the previous version of CLN:  when I login to my account from a page, I'm not redirected to that page but to the last page I loaded in my browser

                                   

                                  I'm seeing this too.

                                   

                                  Let's say I'm on Page A and open up a few links (say B, C and D) in other tabs/windows. Whilst still on Page A if I hit Login (because I want to reply) and enter my credentials I am then taken to page D and not page A as one would expect (i.e. if I'm going to be taken somewhere after logging in make it the page I was on not whatever the last page my browser happened to asked for).

                                   

                                  Mathew

                                  • 14. Re: *CLN Upgrade: Report Bugs Here *Link to FIXES
                                    amine00

                                    I don't know if any other firefox users like me are encountering this problem, but my browser often crashes when I try to answer or create a new discussion. It's likely related to the wysiwyg.

                                     

                                    Firefox version:  Gecko/2009042316 Firefox/3.0.10

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