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1908 Views 1 Reply Latest reply: Apr 15, 2012 7:32 AM by Sundar RSS

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UCCX Engine showing down

Apr 15, 2012 3:49 AM

Prashant 19 posts since
Feb 22, 2011

Dear all, I am using vmware workstation 6.5.2 for UCCX version 8.0.2, I have installed UCCX on vmware evrything is working fine except CCX-Engine. Some one please guide me how can I start the CCX-engine.


admin:utils service list


Requesting service status, please wait...


Cluster Manager [STARTED]

Service Manager is running

Getting list of all services

>> Return code = 0


A Cisco DB Replicator[STARTED]

Cisco AMC Service[STARTED]

Cisco AXL Web Service[STARTED]

Cisco Audit Event Service[STARTED]


Cisco CDP Agent[STARTED]

Cisco Certificate Change Notification[STARTED]

Cisco Certificate Expiry Monitor[STARTED]

Cisco DRF Local[STARTED]

Cisco DRF Master[STARTED]

Cisco Database Layer Monitor[STARTED]

Cisco Desktop Administrator Service[STARTED]

Cisco Desktop Agent E-Mail Service[STARTED]

Cisco Desktop Browser and IP Phone Agent Service[STARTED]

Cisco Desktop Call/Chat Service[STARTED]

Cisco Desktop Enterprise Service[STARTED]

Cisco Desktop LDAP Monitor Service[STARTED]

Cisco Desktop License and Resource Manager Service[STARTED]

Cisco Desktop Recording and Playback Service[STARTED]

Cisco Desktop Recording and Statistics Service[STARTED]

Cisco Desktop Sync Service[STARTED]

Cisco Desktop VoIP Monitor Service[STARTED]

Cisco DirSync[STARTED]

Cisco Log Partition Monitoring Tool[STARTED]

Cisco RIS Data Collector[STARTED]

Cisco RTMT Reporter Servlet[STARTED]

Cisco Serviceability Reporter[STARTED]

Cisco Syslog Agent[STARTED]

Cisco Tomcat[STARTED]

Cisco Tomcat Stats Servlet[STARTED]

Cisco Trace Collection Service[STARTED]

Cisco Trace Collection Servlet[STARTED]

Cisco Trust Verification Service[STARTED]

Cisco UXL Web Service[STARTED]

Cisco Unified CCX Administration[STARTED]

Cisco Unified CCX CVD Dependent Webapp[STARTED]

Cisco Unified CCX Cluster View Daemon[STARTED]

Cisco Unified CCX DB Perfmon Counter Service[STARTED]

Cisco Unified CCX Database[STARTED]

Cisco Unified CCX Engine[STOPPED]  Component is not running

Cisco Unified CCX Perfmon Counter Service[STARTED]

Cisco Unified CCX Reporting Server[STARTED]

Cisco Unified CCX SNMP Java Adapter[STARTED]

Cisco Unified CCX Serviceability[STARTED]

Cisco Unified CCX Voice Subagent[STARTED]

Cisco Unified Serviceability[STARTED]

Cisco Unified Serviceability RTMT[STARTED]

Host Resources Agent[STARTED]


SNMP Master Agent[STARTED]

SOAP -Log Collection APIs[STARTED]

SOAP -Performance Monitoring APIs[STARTED]

SOAP -Real-Time Service APIs[STARTED]

System Application Agent[STARTED]

Primary Node =true



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