1 Reply Latest reply: Apr 15, 2012 7:32 AM by Sundar RSS

    UCCX Engine showing down


      Dear all, I am using vmware workstation 6.5.2 for UCCX version 8.0.2, I have installed UCCX on vmware evrything is working fine except CCX-Engine. Some one please guide me how can I start the CCX-engine.


      admin:utils service list


      Requesting service status, please wait...

      System SSH [STARTED]

      Cluster Manager [STARTED]

      Service Manager is running

      Getting list of all services

      >> Return code = 0

      A Cisco DB[STARTED]

      A Cisco DB Replicator[STARTED]

      Cisco AMC Service[STARTED]

      Cisco AXL Web Service[STARTED]

      Cisco Audit Event Service[STARTED]

      Cisco CDP[STARTED]

      Cisco CDP Agent[STARTED]

      Cisco Certificate Change Notification[STARTED]

      Cisco Certificate Expiry Monitor[STARTED]

      Cisco DRF Local[STARTED]

      Cisco DRF Master[STARTED]

      Cisco Database Layer Monitor[STARTED]

      Cisco Desktop Administrator Service[STARTED]

      Cisco Desktop Agent E-Mail Service[STARTED]

      Cisco Desktop Browser and IP Phone Agent Service[STARTED]

      Cisco Desktop Call/Chat Service[STARTED]

      Cisco Desktop Enterprise Service[STARTED]

      Cisco Desktop LDAP Monitor Service[STARTED]

      Cisco Desktop License and Resource Manager Service[STARTED]

      Cisco Desktop Recording and Playback Service[STARTED]

      Cisco Desktop Recording and Statistics Service[STARTED]

      Cisco Desktop Sync Service[STARTED]

      Cisco Desktop VoIP Monitor Service[STARTED]

      Cisco DirSync[STARTED]

      Cisco Log Partition Monitoring Tool[STARTED]

      Cisco RIS Data Collector[STARTED]

      Cisco RTMT Reporter Servlet[STARTED]

      Cisco Serviceability Reporter[STARTED]

      Cisco Syslog Agent[STARTED]

      Cisco Tomcat[STARTED]

      Cisco Tomcat Stats Servlet[STARTED]

      Cisco Trace Collection Service[STARTED]

      Cisco Trace Collection Servlet[STARTED]

      Cisco Trust Verification Service[STARTED]

      Cisco UXL Web Service[STARTED]

      Cisco Unified CCX Administration[STARTED]

      Cisco Unified CCX CVD Dependent Webapp[STARTED]

      Cisco Unified CCX Cluster View Daemon[STARTED]

      Cisco Unified CCX DB Perfmon Counter Service[STARTED]

      Cisco Unified CCX Database[STARTED]

      Cisco Unified CCX Engine[STOPPED]  Component is not running

      Cisco Unified CCX Perfmon Counter Service[STARTED]

      Cisco Unified CCX Reporting Server[STARTED]

      Cisco Unified CCX SNMP Java Adapter[STARTED]

      Cisco Unified CCX Serviceability[STARTED]

      Cisco Unified CCX Voice Subagent[STARTED]

      Cisco Unified Serviceability[STARTED]

      Cisco Unified Serviceability RTMT[STARTED]

      Host Resources Agent[STARTED]

      MIB2 Agent[STARTED]

      SNMP Master Agent[STARTED]

      SOAP -Log Collection APIs[STARTED]

      SOAP -Performance Monitoring APIs[STARTED]

      SOAP -Real-Time Service APIs[STARTED]

      System Application Agent[STARTED]

      Primary Node =true