I passed my TSHOOT exam today and thus finished all the 3 papers required to acquire CCNP certificate.
The certificate tracking system is still not showing CCNP certificate acquired.
Does it take a while before the system gets updated?
Whom should I contact regarding this issue? (Any email/phone number)
First of all, congratulations on passing your exam!
Have your TSHOOT exam results been posted in your Certification Tracking System profile?
If not, please be advised that it can take up to 10 business days for your exam results to post in yourhttp://www.cisco.com/go/certifications/login profile. Once your exam results have posted, you should show certified in CCNP (assuming that all other CCNP requirements have been fulfilled, including the pre-requisite) and you will receive a congratulatory email.
Also, please be sure that you have acknowledged the current version of Cisco Certification and Confidentiality Agreement under Supporting Requirements in your Certification Tracking System profile to prevent delays in your certification status.
If it has been more than 10 business days and your exam results have not posted OR if you do not show CCNP certified even though you have met all the necessary requirements, please open a case with the Certification & Communities Online Support team and they will assist you further www.cisco.com/go/certsupport
Hope this helps.
Cisco Learning Network Moderator