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717 Views 1 Reply Latest reply: Mar 19, 2012 5:50 PM by Rigo - Community Moderator RSS

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CCNP certification (given ccnp paper before ccna expires, but ccna shows expired now)

Mar 19, 2012 11:23 AM

Binu 1 posts since
Mar 19, 2012



i have completed my ccna exam in Jun 2007 through Prometric, completed ccnp route exam in Apr 2010 through pearson VUE before ccna expires but they have created new cisco ID for my ccna is showing EXPIRED in Jun 210 ..Moreover I have completed my CCIE R and S written in Jun 2010 and its expired in Dec 2011..


I am planing to give my ccnp tshoot and switch exam by this year end,  should i get ccnp fully certication? please advise

  • Rigo - Community Moderator 5,328 posts since
    Feb 9, 2009

    Hi Binu,


    Welcome to the Cisco Learning Network!


    Based on your description, it appears that you have duplicate profiles in the Certification Tracking System which may explain why your CCNA certification was not recertified when you passed the recertfication exam in April 2010.


    Please note that a valid CCNA certification is required to fulfill the pre-requisite requirement for the CCNP certification.


    You should contact the Certification & Communities Online Support team for assistance and they will be able to confirm if duplicate profiles exist. If so, your duplicate profiles can be merged so that your certification/exam records can be updated accordingly. Please reference the following FAQ here for more information.


    Every time you register for an exam with Pearson VUE, it is highly recommended that you use the same Cisco/Testing ID to avoid creating duplicate profiles in the Certification Tracking System. Having duplicate profiles in the Certification Tracking System may create issues and delays with your certification/exam progress.


    I hope this helps.




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