I would like to ask, if is possible to receive repeatedly download The Cisco Mind Share game, what I paid on July 2010. I created ticket for help, but it extend more than one week and still no possibility and no information about this from CISCO store and CISCO help. IS anybody there on CISCO, who is responsible and can provide this game for me again? I am supposing that there is not need to pay again for the same game. I will use it only on one notebook (as before) and because I did lost all info due to formatting hdd I will must install it again on my new notebook. But there is impossible to download full game by anyway. Can You help me somehow?