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1559 Views 1 Reply Latest reply: Jul 11, 2011 5:09 PM by Rigo - Community Moderator RSS

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paid The Cisco Mind Share game

Jul 11, 2011 4:32 AM

Jiri 1 posts since
Jul 8, 2011

Hi,

I would like to ask, if is possible to receive repeatedly download The Cisco Mind Share game, what I paid on July 2010. I created ticket for help, but it extend more than one week and still no possibility and no information about this from CISCO store and CISCO help. IS anybody there on CISCO, who is responsible and can provide this game for me again? I am supposing that there is not need to pay again for the same game. I will use it only on one notebook (as before) and because I did lost all info due to formatting hdd I will must install it again on my new notebook. But there is impossible to download full game by anyway. Can You help me somehow?

Thank You very much in advance.

Jiri

  • Rigo - Community Moderator 4,686 posts since
    Feb 9, 2009
    Currently Being Moderated
    1. Jul 11, 2011 5:09 PM (in response to Jiri)
    Re: paid The Cisco Mind Share game

    Hi Jiri,

     

    This license key for the Cisco Mind Share game was designed with a backup installation capability. Please reference the following FAQ here for more information.

     

    If you experience any issues, please feel free to open a case with the Certification & Communities Online Support team www.cisco.com/go/certsupport

     

    Regards,

    Rigo

    Cisco Learning Network Moderator

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