1 Reply Latest reply: Feb 22, 2011 2:26 PM by Vinchhi RSS

    UCM Down, feature disabled

    Anthony Campbell

      One of our remote workers in our company has begun to experience issues with his IP communicator app with calls being dropped mid conversation, while working from his home office. This has happened with both external customers calls and internal numbers. In each case the call goes dead and phones shows a message:

       

      UCM Down, feature disabled

       

      Has anyone encountered this issue before and what is the best way to troubleshoot it.

       

      Thanks

       

      Anthony