14 Replies Latest reply: Sep 29, 2015 10:23 AM by Rigo - Community Moderator RSS

    Rescheduling, Canceling and Postponing CCIE LAB Exam


      Hi friends,


      I have already reviewed following text in CCIE lab Exan policy on Cisco web site but it's confusing for me . is it possible for some one give me clear understanding about cancellation and relocate and postpone of CCIE Lab exam ??? Many Thanks,


      Lab Exam: Rescheduling, Canceling and Postponing

      Prior to Due Date. Cancellations or changes to the exam date, location, or track must be made prior to the payment due date--90 days before the scheduled lab date. To make any changes, you must log into the Lab Scheduling tool and drop your current lab. Then you can reschedule according to preferred date, location and track. You may book an exam for a date less than 90 days away, if you complete payment on the day you book the exam.

      If you need to cancel an exam before the due date, and paid via a wire transfer that has already cleared, you are eligible for a full refund by requesting support via the Certifications Online Support tool.

      After Due Date. Changes and cancellations are not permitted after the payment due date--90 days prior to the scheduled lab date--and no refunds will be issued. If you are not able to attend your scheduled lab date, contact support to let them know the lab seat will not be used. You will still forfeit your payment, but you will be allowed to book another exam date immediately. If you do not contact support, you will be marked as a "no show" for the exam and be barred from booking another exam for 30 days.