Skip navigation
Login   |   Register
Cisco Learning Home > CCNA Voice Study Group > Discussions
This Question is Not Answered 1 Correct Answer available (4 pts) 2 Helpful Answers available (2 pts)
31321 Views 78 Replies Latest reply: Nov 15, 2011 6:04 PM by Martin RSS 1 2 3 ... 6 Previous Next

Currently Being Moderated

ICOMM Official Certification Guide - The Author is Here

Jan 15, 2013 5:19 PM

Mike Valentine CCNP CCVP CCDP CCSI 29 posts since
Sep 21, 2010

Hi everyone. I am one of two people writing the new ICOMM Official Certification Guide for Cisco Press. The publishing date is not yet confirmed, but we are hoping to have it available in the first quarter of 2011.


Since this book will be a primary tool for those of you studying for CCNA Voice, I wanted to give this community a chance to contribute to the content of the book.


  1. What do you need from a Certification Guide?

  2. What topics or concepts need more (or less) attention compared to the previous editions?

  3. What additional resources would you like to have?
    1. More questions and answers?
    2. Access to simulated lab gear?
    3. Video tutorials?
    4. Live tutorials via Webex?


What else can we do for you?


I remind all of you that the rules about discussing the exam content are very strict: I will not be doing that, and neither should you. (The truth is, even the study guide authors don't know any more about the exam than you guys! Exam content is very strictly guarded).


I look forward to hearing from you, and working to provide you with the best possible study tool for the foundation of Cisco Voice certifications.



  • George Papison 2 posts since
    Jul 21, 2010


    I for one vote for access to simulators/simulated lab gear.  $1,000+ for a hardware/software lab is beyond my resources right now.  I found Packet Tracer invaluable in preparing for my CCNA.


    Just my $.02 and we all know what a penny s worth today..



    Join this discussion now: Login / Register
  •                                                      Last day to test: 02/28/11 (for CCNA Voice 640-460 & CVOICE 642-436)


    Hi Mike,


    Thanks for asking our input... (wants are) out of order but:


    √ More questions and answers?

    √ Access to simulated lab gear?

    √ Video tutorials?

    √ Live tutorials via Webex?


    The more infor the better. I have made VoIP topologies with multi site and having the traffic router though an "OSPF Cloud" and a few other things for a better feel, with GNS3, you can see there are SO MANY MORE sub commands with in (Config-Telephony)#...


    It would be really good to have a section in the book addressing protocols and there uses, besides at the end in an appendix... I just noted that the Exam Topics Doc #8279 states version 7 in the upper right hand corner. I feel that a Cisco Press Certification Guide should address each point of those topics in detail.  I do have every thing for labbing except PoE switches... I'm reading up now for knowledge & cert for the CCNA V. and I am planning on addressing the ICOMM topic was well - I am sure those I am employed with will want me to posses that knowledge as well.


    I friend of mine just complete his CCNA Wireless and his CCNP Wireless, it would appear rather quickly but it is something that he had been addressing for a few years. Having read the design guides and just about everything that Cisco Press has put out for this topic. So for Voice, I would think that a clearly defined reading list for more indepth understanding or knowledge and to one up that URL's listed on a browser page on the CD, honestly from what I've seen everything in a Cisco Press book is somewhere on just not all complied in one orderly book.


    As you have noted just GNS3, an emulator is much better than a simulator. At least with an emulator you can see all of the available commands. I have heard that Cisco was wanting to get their hands on GNS3 and am truly surprised they have not come out with a product yet but it all boils back to programming... that is where the "meat & bones" of it are, many of us are just the nerves that would the IOS/gear itself.


    So the more info the merrier in a nice progressive manner... Looking forward to your book!


    my 2¢'s (if there are 25 of us putting in 2 cents each S00N™ we will be .50¢...  bad pun)








    (from my laptop this time... )


    Message was edited by: JC.Bogard

    Join this discussion now: Login / Register
  • Ahmed 144 posts since
    Jun 25, 2008

    Hello Mike,

    Nice of you seeking ideas from CLN.

    I will suggest the following :

    1) Include practical hands on exercise for each chapter.(Same style as Lab Companion)

    2) Basic setup and requirements to perform hands on exercise.

    3) You should consider having an initial single lab topology to be used for all lab exercises.


    Wish you all the best.


    Kind regards


    Join this discussion now: Login / Register
  • mickelmads 2 posts since
    Oct 29, 2008

    I agree with all comments listed above. The biggest issue is always to do with lab equipment and many of us would like an emulator all set up with the right components in order to learn. I for one don't have the money or space to set up a lab, or the inclination. I have a wife and kids and life as well as a job! If it is all about making money then remote labs should be available.

    Personally I find I do a course then hardly hit the command line again, cause the majority of my work is project based. I need to know the stuff but not in great detail, shame there isn't an overview telecom project managers course book...maybe your next venture!

    Join this discussion now: Login / Register
  • whwolfeii 34 posts since
    Jun 26, 2008

    What will the equipment requirements be for the new CCNA-Voice Track?  Is the UC520 no longer needed?  Will an ISR with Telephony-Service and related VWICs be enough?  Thanks for any insight as I'm a NetAcad Instructor and have been teaching Cisco Voice for quite some time under the CVOICE path but was considering moving to CCNA-Voice with the UC520 and now that appers to be a bad idea given that we are now at ICOMM instead of IIUC.

    Join this discussion now: Login / Register
  • Rickey 1,026 posts since
    Jul 3, 2008

    I took CCNA voice (640-460) last year about this time.  The exam certification guide by Jeremy Ciora was really good.  If I had to make any additions or cuts, I'd add more detail on dial peers dealing with ISP in real life scenarios.  I thought I knew enough about dial peers (seeing as I passed the exam), but after taking a look at a fully deployed UC500 apparently I did not.  Digit manipulation and translations could have improved as well.  But this is all based upon the new exam will be on CLI and CME/CUE.  If it's more theory based and not really hands on then I'll have to come back later for that!

    Join this discussion now: Login / Register
  • Geo@IoIP 7 posts since
    Oct 14, 2009



    My name is Geovany Gonzalez, I work for the Network Development Group - - we are a Cisco Partner, and we provide a remote lab solution called NETLAB+ that enables Cisco Academies to host IT equipment on the Internet to support IT training. Reading the messages in this group, I have seen that equipment is a concern for the ICOMM certification, in this sense we are developing a new topology that will be useful for IP Telephony, particularly targeting the ICOMM certification. The idea is that the topology will be easily adopted in dozens of training centers, enabling hundreds of students  to access real equipment to complete the IP telephony labs.


    I see lots of potential between the book you guys are writing and the topology we are developing, and so I think that a conference call to share ideas will be very useful for your project and our topology. Please contact me if you consider this an opportunity, I certainly do.


    I hope to hearing back from you.


    Geovany Gonzalez (

    Join this discussion now: Login / Register
  • palkor 5 posts since
    Jul 7, 2009



    Let me repeat the whwolfeii's very important question - what will be the equipment requirements for ICOMM? We're going to buy a new equipment to prepare our students to CCNA Voice. As the version of exam has changed we are confused about what to buy. I've heard that UC500 was get rid of the exam. Is that true?


    I'm must prepare to teach ICOMM courses, as we begin them soon. What other books would you suggest to read in the meantime, before your book will be printed?




    Join this discussion now: Login / Register
  • Scott Morris - CCDE/4xCCIE/2xJNCIE 8,426 posts since
    Oct 7, 2008



    Neat idea...  But just as a side/semantic note...  Either the URL in your web address (first line) is incorrect, or your email address domain (last line) is incorrect, or you guys have multiple domains to cope with spelling errors.  




    PS.  Mike - You already have your tech editors lined up?

    Join this discussion now: Login / Register


More Like This

  • Retrieving data ...

Bookmarked By (0)