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  • sdemkee01 3 posts since
    Nov 25, 2008
    Currently Being Moderated
    Re: Games Forum

     

    The Trouble Shooting Game appears to have issues with the Repair Report checklist. After each step I check the appropriate checkbox yet sometimes it does not move on to the next problem after I have all green checks and the list pops up. I understand this game is to educate but it ends up being more frustrating than anything. What's the point in a game that puts off students instead of engaging them? When you solve a problem you shouldn't have to mess around with a checklist that doesn't jive with what just occured in the problem. Sometimes I end up checking until the right combination of checks advances you with no explanation (who needs explanation when you're trying to learn something right?!). I just did that, that and that. Wait....No I didn't. I've learned that I still know how to subnet and even though say, the broadcast address was wrong and I had to change it although I really didn't according to the "Check List". Annoying and confusing. Nice try though.

     

     

  • sdemkee01 3 posts since
    Nov 25, 2008
    Currently Being Moderated
    16. Feb 17, 2009 2:20 PM (in response to sdemkee01)
    Re: Games Forum

    What should be checked on the "Repair Report"?

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  • sdemkee01 3 posts since
    Nov 25, 2008
    Currently Being Moderated
    17. Feb 17, 2009 3:13 PM (in response to sdemkee01)
    Re: Games Forum

    Although the "Subnet mask was a valid number but was set too low (not enough subnets)." and I had to change it to a higher value, checking that on the list is wrong apparently. Unchecking it gave me a "You did it!" Yes I did it, I raised the subnet to a higer value to fix the problem. So I didn't do it? Or I did but.....

    Attachments:
  • Dan M 5 posts since
    Jul 23, 2008
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    Re: Games Forum

    Blah

  • jebush 23 posts since
    Apr 15, 2008
    Currently Being Moderated
    19. Feb 18, 2009 9:02 AM (in response to sdemkee01)
    Re: Games Forum

     

    Hello sdemkee01 -

     

     

    The Subnet Troubleshooting game is designed to help represent real life situations. Troubleshooting a network to see where subnetting was performed incorrectly and recording it in a repair report is similar to the type of activity done in network administration. It requires you to not only solve problems but, understand the cause of the problem- such as an invalid subnet mask or a subnet mask applied incorrectly (i.e. too few or too many subnets).

     

     

    You did identify an error in the game: On level 2 in the Manufacturing Department the Repair Report has an mistake. The answer required by the game is: A subnet spanned two or more portions/slices of the network and shouldn't have

    One or more network addresses were missing or set to an incorrect value

    One or more broadcast addresses were missing or set to an incorrect value

    One or more router interfaces were missing or set to an incorrect value

     

     

    However, the error is: "One or more network addresses were missing or set to an incorrect value". Since all of the network addresses were correctly entered, this is a game error. This will be corrected in a future version of the game. Meanwhile, you will have to check these four items in the Repair Report.

     

     

    Thanks for your input - Jerry

     

     

  • michaelpepe 2 posts since
    Feb 17, 2009
    Currently Being Moderated
    Re: Games Forum Mind Share Issue

     

    Cisco Mind Share Demo - Great Learning Game! and its a great to study tool for CCNA exam. I look forward to the full version.

     

     

    In the mean time, Mind Share plays well on my home pc running Vista, but at work desktop running XP Windows , I constantly see all Text blinking on and off, like interference. I open task manager and removed all possible programs, except the virus protection, reduced the game resolution, then un-installed the demo and reinstalled to find the same issue, all text is continually blinking on and off.

     

     

    any ideas?

     

     

    thanks in advance

     

     

    Michael

     

     

  • caneriver 1 posts since
    Feb 21, 2009
    Currently Being Moderated
    Re: Games Forum

     

    The subnet game is suppose to be about learning to subnet, not about learning to report

     

     

    repair tickets. I have spent more time on getting the correct checks on the repair ticket

     

     

    than learning to subnet in order to proceed to the next level. This needs to be reviewed again

     

     

    on the main purpose otherwise this would be a top-notched game.

     

     

  • jebush 23 posts since
    Apr 15, 2008
    Currently Being Moderated
    22. Mar 2, 2009 8:24 AM (in response to michaelpepe)
    Re: Games Forum Mind Share Issue

     

    Hello Michael-

     

     

    I checked with the game developer. They would like to know the configuration of your machine: i.e exact hardware including video card and the amount of memory it has, as well as the if you have any service pack's installed on your version of XP. By the way, did you check the installation instructions which describe the system requirements? That might answer your question as well.

     

     

    Regards,

    Jerry

     

     

  • michaelpepe 2 posts since
    Feb 17, 2009
    Currently Being Moderated
    23. Mar 4, 2009 8:54 AM (in response to jebush)
    Re: Games Forum Mind Share Issue

     

    Jerry,

     

     

    Below are my PC Desktops Config Details which are in line with the minimum game requirements. I hope someone can help, its a great learning game..thanks Michael

     

     

    OS Name Microsoft Windows XP Professional

     

     

    Version 5.1.2600 Service Pack 2 Build 2600

     

     

    System Name ELS-E57488

     

     

    System Manufacturer Hewlett-Packard

     

     

    System Model HP Compaq dc5700 Microtower

     

     

    System Type X86-based PC

     

     

    Processor x86 Family 6 Model 15 Stepping 13 GenuineIntel ~1861 Mhz

     

     

    Processor x86 Family 6 Model 15 Stepping 13 GenuineIntel ~1861 Mhz

     

     

    BIOS Version/Date Hewlett-Packard 786E2 v02.04, 4/13/2007

     

     

    SMBIOS Version 2.4

     

     

    Total Physical Memory 1,025.00 MB

     

     

    Available Physical Memory 326.23 MB

     

     

    Total Virtual Memory 2.00 GB

     

     

    Intel(R) Graphics Media Accelerator Driver Report

     

     

    Accelerator in Use: Intel(R) Q965/Q963 Express Chipset Family

     

     

    Video BIOS: 1348

     

     

    Current Graphics Mode: 1280 by 1024 High Color (75 Hz) 16bit color

     

     

  • jebush 23 posts since
    Apr 15, 2008
    Currently Being Moderated
    24. Mar 4, 2009 12:56 PM (in response to michaelpepe)
    Re: Games Forum Mind Share Issue

     

    Hello Michael

     

     

    The developer needs some more information:

     

     

    The video information is not complete. Ask him to right click on Desktop and select Properties which should bring up the Display Properties tabbed dialog. Select the "Settings" tab and then the "Advanced" button. Another tabbed dialog should appear, select the tab labeled "Adapter". He should send us the Adapter Information listed there

     

     

    Please send this information so I may forward it to the developer.

     

     

    Jerry

     

     

     

     

     

  • Peter 1 posts since
    Mar 26, 2009
    Currently Being Moderated
    Re: Games Forum
  • jebush 23 posts since
    Apr 15, 2008
    Currently Being Moderated
    26. Mar 26, 2009 12:34 PM (in response to Peter)
    Re: Games Forum

     

    We apolgize for any inconvenience.

     

     

    We will sent this over to the developers and see what they have to say.

     

     

    Jerry

     

     

  • Martin 13,077 posts since
    Jan 16, 2009
    Currently Being Moderated
    Re: Games Forum

     

    I have completed Subnet Troubleshooting Game, but my score is not displayed. In fact, there are no scores display at all.

     

     

    What's up with that?

     

     

  • jebush 23 posts since
    Apr 15, 2008
    Currently Being Moderated
    28. Mar 26, 2009 8:09 PM (in response to Martin)
    Re: Games Forum

     

    Martin-

     

     

    We are looking into this problem. We have not yet been able to figure out why the High Scores are not displaying. Apologies. ?:|

     

  • randallw_1 1 posts since
    Apr 1, 2009

    has anyone solved this one? I can see 14 things that need to be fixed but am only given 9 moves

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