0 Replies Latest reply: Jul 16, 2010 11:39 PM by Muhammad Sohail Ashraf RSS

    CCM 6 Backup timed out

    Muhammad Sohail Ashraf

      We have Cisco CallManager 6 cluster now a days i am facing problem when i tried backup i am getting this error....

       

      Backup initiation timed out. Master agent might still be processing this operation or may be down. Please check 'Backup->Current Status' for latest status.

       

      I backup successfully many time with same procedure.....

       

      For backup server i am using windows server 2003 + FTPd software (SFTP service) now i reinstall windows server and ftpd software but problem is same.

       

      Yes i can ping SFTP server....

       

       

      When i tried  manual backup current status shows this message

      Master agent might still be processing this operation or may be down.

      After some time the status chages No backup status available

       

      I also tried after stoping and starting Cisco DRF Master and Cisco DRF Local services on all servers but status is same.

       

       

       

      Anyone please guide me...