9 Replies Latest reply: Dec 10, 2019 10:22 PM by Karlo Bobiles RSS

    Minion rejected by master

    Seek System

      Hi,

       

      Our Virl machine has been idle (for about 2months), and displaying errors below when we try to simulate labs, tried to 'Reset keys' but to no avail, and license are still valid.

       

      Failed to check licensing status: Cisco contact was not established. This may be temporary. Please make sure the VIRL server is connected to the Internet and capable of reaching the configured Cisco master. Also make sure that the minion key provided to you matches your minion ID and domain, and remains valid. Current status is: Minion rejected by master. Last license renewal final result was (2019-12-02 22:34:41): The minion public key was rejected; please contact support.

       

      Kindly find the attached logs and do let us know if more files are required to solve the error.

       

      Thanks