4 Replies Latest reply: Aug 12, 2019 10:55 AM by Niall RSS

    Subscription Transfer Completed -Failed to check licensing status: Cisco contact was not established.

    Niall

      I am having issues with licensing since the virl subscription was moved to a new Cisco account

      I have tried a complete rebuild of a new machine. I am wondering if I have activated it too many times.

       

      I have attached some of the errors and troubleshooting, screenshots and a debug.

       

      ERROR:

      Failed to check licensing status: Cisco contact was not established. This may be temporary. Please make sure the VIRL server is connected to the Internet and capable of reaching the configured Cisco master. Also make sure that the minion key provided to you matches your minion ID and domain, and remains valid. Current status is: License renewal never completed successfully. Last license renewal final result was (2019-08-11 08:54:04): Salt caller setup failed unexpectedly; likely misconfigured.

       

       

       

      DEBUG

      [DEBUG   ] Setting zmq_reconnect_ivl to '1796ms'

      [DEBUG   ] Setting zmq_reconnect_ivl_max to '11000ms'

      [DEBUG   ] Initializing new AsyncZeroMQReqChannel for ('/etc/salt/pki/minion', '                                                                                                                                                             Gt21Ib7K.virl.info', 'tcp://173.38.221.79:4506', 'clear')

      [INFO    ] Master vsm-eu-51.virl.info could not be reached, trying next master (if any)

      [WARNING ] Master ip address changed from 173.38.221.79 to 173.38.221.80

      [DEBUG   ] Initializing new AsyncAuth for ('/etc/salt/pki/minion', 'Gt21Ib7K.virl.info', 'tcp://173.38.221.80:4506')

      [DEBUG   ] Generated random reconnect delay between '1000ms' and '11000ms' (6028)

      [DEBUG   ] Setting zmq_reconnect_ivl to '6028ms'

      [DEBUG   ] Setting zmq_reconnect_ivl_max to '11000ms'

      [DEBUG   ] Initializing new AsyncZeroMQReqChannel for ('/etc/salt/pki/minion', 'Gt21Ib7K.virl.info', 'tcp://173.38.221.80:4506', 'clear')

      [INFO    ] Master vsm-eu-53.virl.info could not be reached, trying next master (if any)

      [WARNING ] Master ip address changed from 173.38.221.80 to 173.38.221.79

      [DEBUG   ] Initializing new AsyncAuth for ('/etc/salt/pki/minion', 'Gt21Ib7K.virl.info', 'tcp://173.38.221.79:4506')

      [DEBUG   ] Generated random reconnect delay between '1000ms' and '11000ms' (6859)

      [DEBUG   ] Setting zmq_reconnect_ivl to '6859ms'

      [DEBUG   ] Setting zmq_reconnect_ivl_max to '11000ms'

      [DEBUG   ] Initializing new AsyncZeroMQReqChannel for ('/etc/salt/pki/minion', 'Gt21Ib7K.virl.info', 'tcp://173.38.221.79:4506', 'clear')

      [INFO    ] Master vsm-eu-52.virl.info could not be reached, trying next master (if any)

      [WARNING ] Master ip address changed from 173.38.221.79 to 173.38.221.80

      [DEBUG   ] Initializing new AsyncAuth for ('/etc/salt/pki/minion', 'Gt21Ib7K.virl.info', 'tcp://173.38.221.80:4506')

      [DEBUG   ] Generated random reconnect delay between '1000ms' and '11000ms' (3976)

      [DEBUG   ] Setting zmq_reconnect_ivl to '3976ms'

      [DEBUG   ] Setting zmq_reconnect_ivl_max to '11000ms'

      [DEBUG   ] Initializing new AsyncZeroMQReqChannel for ('/etc/salt/pki/minion', 'Gt21Ib7K.virl.info', 'tcp://173.38.221.80:4506', 'clear')

      [INFO    ] Master vsm-eu-54.virl.info could not be reached, trying next master (if any)

      [ERROR   ] No master could be reached or all masters denied the minions connection attempt.

      [ERROR   ] Error while bringing up minion for multi-master. Is master at ['vsm-eu-51.virl.info', 'vsm-eu-53.virl.info', 'vsm-eu-52.virl.info', 'vsm-eu-54.virl.info'] responding?

      [INFO    ] Got list of available master addresses: ['vsm-eu-51.virl.info', 'vsm-eu-53.virl.info', 'vsm-eu-52.virl.info', 'vsm-eu-54.virl.info']

      [WARNING ] Master ip address changed from 173.38.221.80 to 173.38.221.79

      [WARNING ] Master ip address changed from 173.38.221.80 to 173.38.221.79

      [DEBUG   ] Connecting to master. Attempt 1 of 1

      [WARNING ] Master ip address changed from 173.38.221.80 to 173.38.221.79

      [DEBUG   ] Initializing new AsyncAuth for ('/etc/salt/pki/minion', 'Gt21Ib7K.virl.info', 'tcp://173.38.221.79:4506')

      [DEBUG   ] Generated random reconnect delay between '1000ms' and '11000ms' (2698)

      [DEBUG   ] Setting zmq_reconnect_ivl to '2698ms'

      [DEBUG   ] Setting zmq_reconnect_ivl_max to '11000ms'

      [DEBUG   ] Initializing new AsyncZeroMQReqChannel for ('/etc/salt/pki/minion', 'Gt21Ib7K.virl.info', 'tcp://173.38.221.79:4506', 'clear')

      [INFO    ] Master vsm-eu-52.virl.info could not be reached, trying next master (if any)

      [DEBUG   ] Re-using AsyncAuth for ('/etc/salt/pki/minion', 'Gt21Ib7K.virl.info', 'tcp://173.38.221.79:4506')

      [DEBUG   ] Generated random reconnect delay between '1000ms' and '11000ms' (6238)

      [DEBUG   ] Setting zmq_reconnect_ivl to '6238ms'

      [DEBUG   ] Setting zmq_reconnect_ivl_max to '11000ms'

      [DEBUG   ] Initializing new AsyncZeroMQReqChannel for ('/etc/salt/pki/minion', 'Gt21Ib7K.virl.info', 'tcp://173.38.221.79:4506', 'clear')

      [INFO    ] Master vsm-eu-51.virl.info could not be reached, trying next master (if any)

      [WARNING ] Master ip address changed from 173.38.221.79 to 173.38.221.80

      [DEBUG   ] Initializing new AsyncAuth for ('/etc/salt/pki/minion', 'Gt21Ib7K.virl.info', 'tcp://173.38.221.80:4506')

      [DEBUG   ] Generated random reconnect delay between '1000ms' and '11000ms' (8936)

      [DEBUG   ] Setting zmq_reconnect_ivl to '8936ms'

      [DEBUG   ] Setting zmq_reconnect_ivl_max to '11000ms'

      [DEBUG   ] Initializing new AsyncZeroMQReqChannel for ('/etc/salt/pki/minion', 'Gt21Ib7K.virl.info', 'tcp://173.38.221.80:4506', 'clear')

      [INFO    ] Master vsm-eu-53.virl.info could not be reached, trying next master (if any)

      [DEBUG   ] Re-using AsyncAuth for ('/etc/salt/pki/minion', 'Gt21Ib7K.virl.info', 'tcp://173.38.221.80:4506')

      [DEBUG   ] Generated random reconnect delay between '1000ms' and '11000ms' (2730)

      [DEBUG   ] Setting zmq_reconnect_ivl to '2730ms'

      [DEBUG   ] Setting zmq_reconnect_ivl_max to '11000ms'

      [DEBUG   ] Initializing new AsyncZeroMQReqChannel for ('/etc/salt/pki/minion', 'Gt21Ib7K.virl.info', 'tcp://173.38.221.80:4506', 'clear')

      [INFO    ] Master vsm-eu-54.virl.info could not be reached, trying next master (if any)

      [ERROR   ] No master could be reached or all masters denied the minions connection attempt.

      [ERROR   ] Error while bringing up minion for multi-master. Is master at ['vsm-eu-52.virl.info', 'vsm-eu-51.virl.info', 'vsm-eu-53.virl.info', 'vsm-eu-54.virl.info'] responding?

      [INFO    ] Got list of available master addresses: ['vsm-eu-52.virl.info', 'vsm-eu-51.virl.info', 'vsm-eu-53.virl.info', 'vsm-eu-54.virl.info']

      [WARNING ] Master ip address changed from 173.38.221.80 to 173.38.221.79

      [WARNING ] Master ip address changed from 173.38.221.80 to 173.38.221.79

      [DEBUG   ] Connecting to master. Attempt 1 of 1

      [DEBUG   ] Initializing new AsyncAuth for ('/etc/salt/pki/minion', 'Gt21Ib7K.virl.info', 'tcp://173.38.221.80:4506')

      [DEBUG   ] Generated random reconnect delay between '1000ms' and '11000ms' (6166)

      [DEBUG   ] Setting zmq_reconnect_ivl to '6166ms'

      [DEBUG   ] Setting zmq_reconnect_ivl_max to '11000ms'

      [DEBUG   ] Initializing new AsyncZeroMQReqChannel for ('/etc/salt/pki/minion', 'Gt21Ib7K.virl.info', 'tcp://173.38.221.80:4506', 'clear')

      [INFO    ] Master vsm-eu-54.virl.info could not be reached, trying next master (if any)

      [DEBUG   ] Re-using AsyncAuth for ('/etc/salt/pki/minion', 'Gt21Ib7K.virl.info', 'tcp://173.38.221.80:4506')

      [DEBUG   ] Generated random reconnect delay between '1000ms' and '11000ms' (5505)

      [DEBUG   ] Setting zmq_reconnect_ivl to '5505ms'

      [DEBUG   ] Setting zmq_reconnect_ivl_max to '11000ms'

      [DEBUG   ] Initializing new AsyncZeroMQReqChannel for ('/etc/salt/pki/minion', 'Gt21Ib7K.virl.info', 'tcp://173.38.221.80:4506', 'clear')

      [INFO    ] Master vsm-eu-53.virl.info could not be reached, trying next master (if any)

      [WARNING ] Master ip address changed from 173.38.221.80 to 173.38.221.79

      [DEBUG   ] Initializing new AsyncAuth for ('/etc/salt/pki/minion', 'Gt21Ib7K.virl.info', 'tcp://173.38.221.79:4506')

      [DEBUG   ] Generated random reconnect delay between '1000ms' and '11000ms' (3395)

      [DEBUG   ] Setting zmq_reconnect_ivl to '3395ms'

      [DEBUG   ] Setting zmq_reconnect_ivl_max to '11000ms'

      [DEBUG   ] Initializing new AsyncZeroMQReqChannel for ('/etc/salt/pki/minion', 'Gt21Ib7K.virl.info', 'tcp://173.38.221.79:4506', 'clear')

      [INFO    ] Master vsm-eu-52.virl.info could not be reached, trying next master (if any)

      [DEBUG   ] Re-using AsyncAuth for ('/etc/salt/pki/minion', 'Gt21Ib7K.virl.info', 'tcp://173.38.221.79:4506')

      [DEBUG   ] Generated random reconnect delay between '1000ms' and '11000ms' (7567)

      [DEBUG   ] Setting zmq_reconnect_ivl to '7567ms'

      [DEBUG   ] Setting zmq_reconnect_ivl_max to '11000ms'

      [DEBUG   ] Initializing new AsyncZeroMQReqChannel for ('/etc/salt/pki/minion', 'Gt21Ib7K.virl.info', 'tcp://173.38.221.79:4506', 'clear')

      [INFO    ] Master vsm-eu-51.virl.info could not be reached, trying next master (if any)

      [ERROR   ] No master could be reached or all masters denied the minions connection attempt.

      [ERROR   ] Error while bringing up minion for multi-master. Is master at ['vsm-eu-54.virl.info', 'vsm-eu-53.virl.info', 'vsm-eu-52.virl.info', 'vsm-eu-51.virl.info'] responding?

       

       

       

       

      Can you help me again here