1 2 Previous Next 22 Replies Latest reply: Aug 13, 2019 8:02 PM by TAC RSS

    License issue on VIRL

    TAC

      Hi Cisco VIRL Team,

       

      Our old server was gone due resource issue, I created new VM, but now there always be met license issue, please help check, thanks.

      The screenshot and details please find the attached. 

       

      Regards,

      Gino Fu

        • 1. Re: License issue on VIRL
          Hitesh

          It might be license issue with differ versions , check version and license compatible.

          • 2. Re: License issue on VIRL
            Karlo Bobiles

            Hello TAC,

             

            Please run the VIRL Server Config Validation script and attach your results to this thread. This will help narrow down the problem.


            Thank you,

            Karlo Bobiles

            Cisco Learning Network

            • 3. Re: License issue on VIRL
              Karlo Bobiles

              Hello TAC,

               

              Just following up, were you able to run the VIRL Server Config Validation script?

               

              Thank you,

              Karlo Bobiles

              Cisco Learning Network

              • 4. Re: License issue on VIRL
                TAC

                Thank you, let me try to run the script, but I am not familiar on Linux command line, will consulte you if I have any issue.

                • 5. Re: License issue on VIRL
                  Karlo Bobiles

                  Hello TAC,

                   

                  If I had to guess what was wrong, majority of the time the license file needs to be re-uploaded. Please refer to the following thread, more specifically, my instructions on how to upload your license file: Re: Virl Licensing Issue

                   

                  However, please do continue to run the VIRL Server Config Validation script and attach your results to this thread.

                   

                  Thank you,

                  Karlo Bobiles

                  Cisco Learning Network

                  • 6. Re: License issue on VIRL
                    TAC

                    I have already run the script, and see the SrvValTest.txt in home directory, but how to download it.

                     

                    =============================================

                    virl@telstra:~$ vim srv_validate.sh

                    virl@telstra:~$

                    virl@telstra:~$

                    virl@telstra:~$

                    virl@telstra:~$ ls srv_validate.sh

                    srv_validate.sh

                    virl@telstra:~$ vim srv_validate.sh

                    virl@telstra:~$

                    virl@telstra:~$

                    virl@telstra:~$

                    virl@telstra:~$

                    virl@telstra:~$ chmod u+x srv_validate.sh

                    virl@telstra:~$

                    virl@telstra:~$

                    virl@telstra:~$

                    virl@telstra:~$ ./srv_validate.sh

                     

                     

                    Collecting information, please wait...

                    >>-Used local pip

                    >>>DEPRECATION: The default format will switch to columns in the future. You can                                                                                                  use --format=(legacy|columns) (or define a format=(legacy|columns) in your pip.                                                                                                 conf under the [list] section) to disable this warning.

                    >>-^Csrv_validate.sh: Aborted by user

                    virl@telstra:~$

                    virl@telstra:~$

                    virl@telstra:~$

                    virl@telstra:~$ ./srv_validate.sh

                     

                     

                    Collecting information, please wait...

                    >>-Used local pip

                    >>>DEPRECATION: The default format will switch to columns in the future. You can use --format=(legacy|columns) (or define a format=(legacy|columns) in your pip.conf under the [list] section) to disable this warning.

                    >>>

                      Results printed to file "/home/virl/SrvValTest.txt"

                      located in "virl" user's home directory

                     

                     

                    virl@telstra:~$ cd /home/virl/

                    virl@telstra:~$ ls

                    srv_validate.sh  SrvValTest.txt

                    virl@telstra:~$

                     

                     

                    =============================================

                    • 7. Re: License issue on VIRL
                      TAC

                      Hello Sir,

                       

                      I don't know how to download it in VIRL, so just cat these information into txt file, please find the attached,thanks a lot.

                       

                      ==============

                      virl@telstra:~$ cat SrvValTest.txt

                      Wed, 24 Jul 2019 08:45:20 +0800

                       

                       

                      Installation Type: "OTHER"

                      Component Version(s)

                      VIRL-RELEASE     1.5.145

                      VIRL-CORE (0.10.35.35)

                       

                       

                      OS INFO

                      Distributor ID: Ubuntu

                      Description:    Ubuntu 16.04.3 LTS

                      Release:        16.04

                      Codename:       xenial

                       

                       

                      OPENSTACK       openstack 2.3.1

                      NEUTRON         4.1.1

                      NOVA            3.3.1

                       

                       

                      PYTHON MODULES

                      Used local pip

                      DEPRECATION: The default format will switch to columns in the future. You can use --format=(legacy|columns) (or define a format=(legacy|columns) in your pip.conf under the [list] section) to disable this warning.

                      AutoNetkit:               (0.24.0)

                      AutoNetkit Cisco:         (0.23.10)

                      Topology Vis Eng:         (0.17.28)

                      Live Net Collection Eng:  (0.12.6)

                       

                       

                      SALT VERSION(s)

                                 Salt: 2017.7.2

                       

                       

                      Dependency Versions:

                                 cffi: Not Installed

                             cherrypy: Not Installed

                             dateutil: 2.4.2

                            docker-py: 1.10.6

                                gitdb: 0.6.4

                            gitpython: 1.0.1

                                ioflo: Not Installed

                               Jinja2: 2.8

                              libgit2: Not Installed

                              libnacl: Not Installed

                             M2Crypto: Not Installed

                                 Mako: 1.0.3

                         msgpack-pure: Not Installed

                      msgpack-python: 0.4.6

                         mysql-python: 1.3.7

                            pycparser: Not Installed

                             pycrypto: 2.6.1

                         pycryptodome: Not Installed

                               pygit2: Not Installed

                               Python: 2.7.12 (default, Dec  4 2017, 14:50:18)

                         python-gnupg: Not Installed

                               PyYAML: 3.11

                                PyZMQ: 15.2.0

                                 RAET: Not Installed

                                smmap: 0.9.0

                              timelib: Not Installed

                              Tornado: 4.5.3

                                  ZMQ: 4.1.4

                       

                       

                      System Versions:

                                 dist: Ubuntu 16.04 xenial

                               locale: UTF-8

                              machine: x86_64

                              release: 4.4.0-116-generic

                               system: Linux

                              version: Ubuntu 16.04 xenial

                       

                       

                       

                       

                      OPENSTACK INFO / STATS

                      VIRL HOST

                      +---------+------------+-----+-----------+---------+

                      | Host    | Project    | CPU | Memory MB | Disk GB |

                      +---------+------------+-----+-----------+---------+

                      | telstra | (total)    |  16 |     64173 |      59 |

                      | telstra | (used_now) |   0 |       512 |       0 |

                      | telstra | (used_max) |   0 |         0 |       0 |

                      +---------+------------+-----+-----------+---------+

                       

                       

                      VIRL IMAGES

                      +--------------------------------------+----------+--------+

                      | ID                                   | Name     | Status |

                      +--------------------------------------+----------+--------+

                      | 9303ec4a-53cf-44af-b4b4-c4582433b286 | server   | active |

                      | 56a91e69-0210-4141-a828-e627c3f5a9a6 | NX-OSv   | active |

                      | cc93ad0f-d03a-410f-b3df-719c1c09a56a | IOS XRv  | active |

                      | 4a7b52ca-c585-4b79-b318-684d09f72c2b | IOSvL2   | active |

                      | d3c44752-9f03-4791-a2a1-e22a4258b543 | IOSv     | active |

                      | ba1fbf1a-70fa-4246-8d2c-d5fe3962af97 | CSR1000v | active |

                      | da1707ba-998f-42c4-8dcf-7c941cd19733 | coreos   | active |

                      | 4ba459ca-618f-4aa0-a2b9-80f420c414e6 | ASAv     | active |

                      +--------------------------------------+----------+--------+

                       

                       

                      OPENSTACK NETWORKING

                      +--------------------------------------+--------------------+---------+-------------------+-------+----------------+---------------------------+

                      | id                                   | agent_type         | host    | availability_zone | alive | admin_state_up | binary                    |

                      +--------------------------------------+--------------------+---------+-------------------+-------+----------------+---------------------------+

                      | 0aa0a350-634c-4f35-ba12-890d06ffb621 | Linux bridge agent | telstra |                   | :-)   | True           | neutron-linuxbridge-agent |

                      | 0b5b5a17-dce4-4321-8840-3540ecbc6737 | DHCP agent         | telstra | nova              | :-)   | True           | neutron-dhcp-agent        |

                      | 83351ca0-e581-4ab4-bf7d-bfef934ea1c8 | Metadata agent     | telstra |                   | :-)   | True           | neutron-metadata-agent    |

                      | f10289c4-b024-413e-be6a-54de7c21bc39 | L3 agent           | telstra | nova              | :-)   | True           | neutron-l3-agent          |

                      +--------------------------------------+--------------------+---------+-------------------+-------+----------------+---------------------------+

                      +--------------------------------------+--------------+---------------+--------------------------------------------------+

                      | id                                   | name         | cidr          | allocation_pools                                 |

                      +--------------------------------------+--------------+---------------+--------------------------------------------------+

                      | bf8de6ba-7e1c-41a4-bb1d-103d16b07ccf | telstra      | 10.255.0.0/16 | {"start": "10.255.0.2", "end": "10.255.255.254"} |

                      | 1b827037-ff9b-487e-a3b4-88339d9eeab7 | telstra_snat | 10.254.0.0/16 | {"start": "10.254.0.2", "end": "10.254.255.254"} |

                      | f8df59b8-92ca-4b2c-af5f-bcbf5a89bc9d | ext-net      | 172.16.3.0/24 | {"start": "172.16.3.50", "end": "172.16.3.240"}  |

                      | 2413dbd4-0853-42d3-99b2-5bd8e1cc5d7b | flat1        | 172.16.2.0/24 | {"start": "172.16.2.50", "end": "172.16.2.240"}  |

                      | af0c598a-65ed-4a04-9fe9-13dc44e4b1bc | flat         | 172.16.1.0/24 | {"start": "172.16.1.50", "end": "172.16.1.240"}  |

                      +--------------------------------------+--------------+---------------+--------------------------------------------------+

                       

                       

                      OPENSTACK NOVA

                      +----+------------------+---------+----------+---------+-------+----------------------------+-----------------+

                      | Id | Binary           | Host    | Zone     | Status  | State | Updated_at                 | Disabled Reason |

                      +----+------------------+---------+----------+---------+-------+----------------------------+-----------------+

                      | 9  | nova-consoleauth | telstra | internal | enabled | up    | 2019-07-24T00:45:17.000000 | -               |

                      | 10 | nova-cert        | telstra | internal | enabled | up    | 2019-07-24T00:45:17.000000 | -               |

                      | 11 | nova-conductor   | telstra | internal | enabled | up    | 2019-07-24T00:45:14.000000 | -               |

                      | 12 | nova-scheduler   | telstra | internal | enabled | up    | 2019-07-24T00:45:22.000000 | -               |

                      | 13 | nova-compute     | telstra | nova     | enabled | up    | 2019-07-24T00:45:14.000000 | -               |

                      +----+------------------+---------+----------+---------+-------+----------------------------+-----------------+

                       

                       

                      OPENSTACK USER(s)

                      +----------------------------------+----------+

                      | ID                               | Name     |

                      +----------------------------------+----------+

                      | 3e2d469ef51b48e5b2bf41e5e3f62d6b | uwmadmin |

                      | 548116fd36cd4c65a9e7e185fd988fc1 | admin    |

                      | bb094e6f0e4e42e7936a8c3d08ed4c26 | cinder   |

                      | dbf85a407dd74ca0b3fa8b508d244911 | telstra  |

                      | de95f50dc014447496662b495f359ee0 | glance   |

                      | e6cd21f28ad94086b079077057002faf | nova     |

                      | e77da74bfe74444b9f4322697148fb79 | neutron  |

                      | e7e2d013d4234d2f86d12d720f31bf65 | heat     |

                      +----------------------------------+----------+

                       

                       

                      VIRL HYPERVISOR

                      +----------------------+-------+

                      | Field                | Value |

                      +----------------------+-------+

                      | count                | 1     |

                      | current_workload     | 0     |

                      | disk_available_least | 51    |

                      | free_disk_gb         | 59    |

                      | free_ram_mb          | 63661 |

                      | local_gb             | 59    |

                      | local_gb_used        | 0     |

                      | memory_mb            | 64173 |

                      | memory_mb_used       | 512   |

                      | running_vms          | 0     |

                      | vcpus                | 16    |

                      | vcpus_used           | 0     |

                      +----------------------+-------+

                       

                       

                      OPENSTACK SERVICES

                      +----------------------------------+----------+----------------+------------------------------+---------+

                      | ID                               | Name     | Type           | Description                  | Enabled |

                      +----------------------------------+----------+----------------+------------------------------+---------+

                      | 2f4a821d89d14419a07ed30d0c1e275b | glance   | image          | Glance Image Service         | True    |

                      | 6bef6724d7d44606a2a6c94553f710ac | nova     | compute        | OpenStack Compute Service    | True    |

                      | 9452d5765bb54c6b8d3c548016961050 | heat-cfn | cloudformation | Orchestration CloudFormation | True    |

                      | ade30f5a07f94fd981464183a7e0d71b | neutron  | network        | Neutron Service              | True    |

                      | dc4c75bae9f5413abf6d83c486e645de | heat     | orchestration  | Orchestration                | True    |

                      | dc65dcfb496c4e5d802c15aadf9a47ff | keystone | identity       | Keystone Identity Service    | True    |

                      | ee80d5c46cf44fcf9bfbf2460b9635d4 | cinder   | volume         | OpenStack storage Service    | True    |

                      | f0c0512bff7b4470af252f2646397652 | cinderv2 | volumev2       | Openstack Block Storage      | True    |

                      +----------------------------------+----------+----------------+------------------------------+---------+

                       

                       

                      VIRL SERVER NETWORKING

                       

                       

                      br1 CONFIGURED

                      MAC: 06:de:44:63:d6:01

                      HW:  06:de:44:63:d6:01

                      IP: 172.16.1.250

                       

                       

                      br2 CONFIGURED

                      MAC: ce:b6:44:62:3f:6d

                      HW:  ce:b6:44:62:3f:6d

                      IP: 172.16.2.250

                       

                       

                      br3 CONFIGURED

                      MAC: 1a:66:ff:49:eb:07

                      HW:  1a:66:ff:49:eb:07

                      IP: 172.16.3.250

                       

                       

                      br4 CONFIGURED

                      MAC: d6:4f:98:d6:64:f5

                      HW:  d6:4f:98:d6:64:f5

                      IP: 172.16.10.250

                       

                       

                      eth0 CONFIGURED

                      MAC: fa:16:3e:10:76:8b

                      HW:  fa:16:3e:10:76:8b

                      IP: 10.127.105.98

                       

                       

                      eth1 CONFIGURED

                      MAC:

                      HW:

                      >>> Interface eth1 DOWN

                      eth2 CONFIGURED

                      MAC:

                      HW:

                      >>> Interface eth2 DOWN

                      eth3 CONFIGURED

                      MAC:

                      HW:

                      >>> Interface eth3 DOWN

                      eth4 CONFIGURED

                      MAC:

                      HW:

                      >>> Interface eth4 DOWN

                       

                       

                      Bridge Info:

                      bridge name    bridge id               STP enabled     interfaces

                      br1             8000.06de4463d601       no              dummy1

                                                                              tapeb19ffee-e5

                      br2             8000.ceb644623f6d       no              dummy2

                                                                              tapb1c43c1e-56

                      br3             8000.1a66ff49eb07       no              dummy3

                                                                              tap1c051557-94

                                                                              tap494071f0-d2

                      br4             8000.d64f98d664f5       no              dummy4

                      brq44743f3f-b3          8000.52c092baff24       no              tap5cbcd285-76

                                                                              tap766e1ce0-d1

                                                                              vxlan-6

                      brqd55cfdf5-07          8000.1292eb1fa42d       no              tap94055cb2-b0

                                                                              tap9db50850-07

                                                                              vxlan-70

                      docker0         8000.0242c5688dbd       no              vethbb1a529

                       

                       

                      VIRL CONFIG SUMMARY

                      hostname: telstra

                      domain_name: None

                      public_port: eth0

                      public_dhcp: False

                      public_network: 10.127.105.96

                      public_netmask: 255.255.255.240

                      public_gateway: 10.127.105.97

                      # HTTPS proxy address, no_proxy hosts, and proxy user, password

                      first_nameserver: 114.114.114.114

                      second_nameserver: None

                      salt_master: vsm-us-51.virl.info, vsm-us-52.virl.info, vsm-us-53.virl.info, vsm-us-54.virl.info

                      # Use in Europe: salt_master: vsm-eu-51.virl.info, vsm-eu-52.virl.info, vsm-eu-53.virl.info, vsm-eu-54.virl.info

                      # Use in Asia/Pacific: salt_master: vsm-ap-51.virl.info, vsm-ap-52.virl.info, vsm-ap-53.virl.info, vsm-ap-54.virl.info

                      # Salt ID and domain

                      salt_id: virl

                      salt_domain: virl.info

                      salt_masterless: False

                      l3_port:

                      l3_network: 172.16.3.0/24

                      l3_mask: 255.255.255.0

                      l3_gateway: 172.16.3.254

                      l3_floating_start_address: 172.16.3.50

                      l3_floating_end_address: 172.16.3.240

                      l3_address: 172.16.3.250/24

                      first_snat_nameserver: None

                      second_snat_nameserver: None

                      virl_webservices: 19399

                      virl_user_management: 19400

                      virl_apache_port: 80

                      virl_webmux: 19403

                      # TCP ports opened for simulations on the host,

                      host_simulation_port_min_tcp: 10000

                      host_simulation_port_max_tcp: 17000

                      internalnet_port:

                      internalnet_network: 172.16.10.0

                      internalnet_ip: 172.16.10.250

                      internalnet_controller_ip: 172.16.10.250

                      virl_clients: True

                      virl_cluster: False

                       

                       

                      HOSTNAME / NETWORK INTERFACES

                      SYS_HOSTNAME

                      telstra

                       

                       

                      NET_HOSTS

                       

                       

                      127.0.0.1               localhost

                      127.0.1.1               telstra telstra.virl.info

                       

                       

                       

                       

                      10.127.105.98   telstra.virl.info

                       

                       

                       

                       

                      # The following lines are desirable for IPv6 capable hosts

                      ::1             localhost ip6-localhost ip6-loopback telstra    telstra.virl.info

                      ff02::1         ip6-allnodes

                      ff02::2         ip6-allrouters

                       

                       

                      # VIRL cluster start block

                      172.16.10.250    controller  telstra       telstra.virl.info

                       

                       

                       

                       

                      # VIRL cluster end block

                       

                       

                      NET_INTERFACES

                      # All VIRL interface configuration is done from /etc/network/interfaces.d

                      # This file gets replaced anytime any interface configuration is completed.

                       

                       

                      source /etc/network/interfaces.d/lo*.cfg

                      source /etc/network/interfaces.d/eth*.cfg

                      source /etc/network/interfaces.d/br*.cfg

                       

                       

                       

                       

                      SALT CONFIGURATION

                       

                       

                      NTP Peers:

                           remote           refid      st t when poll reach   delay   offset  jitter

                      ==============================================================================

                      119.28.183.184  .INIT.          16 u    - 1024    0    0.000    0.000   0.000

                      ntp1.wiktel.com .INIT.          16 u    - 1024    0    0.000    0.000   0.000

                       

                       

                      Configured Salt masters:

                          vsm-us-51.virl.info, vsm-us-52.virl.info, vsm-us-53.virl.info, vsm-us-54.virl.info

                       

                       

                      Configured Salt ID:

                          virl.virl.info

                       

                       

                      Testing Connectivity to: [vsm-us-51.virl.info 128.107.225.216]

                      Connection to vsm-us-51.virl.info 4505 port [tcp/*] succeeded!

                      Connection to vsm-us-51.virl.info 4506 port [tcp/*] succeeded!

                       

                       

                       

                       

                      Checking License....[ virl.virl.info ]

                       

                       

                      Auth test --> Salt Server [ vsm-us-51.virl.info ]

                      [DEBUG   ] Reading configuration from /etc/salt/minion

                      [DEBUG   ] Including configuration from '/etc/salt/minion.d/extra.conf'

                      [DEBUG   ] Reading configuration from /etc/salt/minion.d/extra.conf

                      [DEBUG   ] Including configuration from '/etc/salt/minion.d/openstack.conf'

                      [DEBUG   ] Reading configuration from /etc/salt/minion.d/openstack.conf

                      [DEBUG   ] Configuration file path: /etc/salt/minion

                      [WARNING ] Insecure logging configuration detected! Sensitive data may be logged.

                      [DEBUG   ] Reading configuration from /etc/salt/minion

                      [DEBUG   ] Including configuration from '/etc/salt/minion.d/extra.conf'

                      [DEBUG   ] Reading configuration from /etc/salt/minion.d/extra.conf

                      [DEBUG   ] Including configuration from '/etc/salt/minion.d/openstack.conf'

                      [DEBUG   ] Reading configuration from /etc/salt/minion.d/openstack.conf

                      [DEBUG   ] Connecting to master. Attempt 1 of 1

                      [DEBUG   ] Initializing new AsyncAuth for ('/etc/salt/pki/minion', 'virl.virl.info', 'tcp://128.107.225.216:4506')

                      [DEBUG   ] Generated random reconnect delay between '1000ms' and '11000ms' (9492)

                      [DEBUG   ] Setting zmq_reconnect_ivl to '9492ms'

                      [DEBUG   ] Setting zmq_reconnect_ivl_max to '11000ms'

                      [DEBUG   ] Initializing new AsyncZeroMQReqChannel for ('/etc/salt/pki/minion', 'virl.virl.info', 'tcp://128.107.225.216:4506', 'clear')

                      [CRITICAL] The Salt Master has rejected this minion's public key!

                      To repair this issue, delete the public key for this minion on the Salt Master and restart this minion.

                      Or restart the Salt Master in open mode to clean out the keys. The Salt Minion will now exit.

                       

                       

                      Testing Connectivity to: [vsm-us-52.virl.info 173.38.221.79]

                      Connection to vsm-us-52.virl.info 4505 port [tcp/*] succeeded!

                      Connection to vsm-us-52.virl.info 4506 port [tcp/*] succeeded!

                       

                       

                       

                       

                      Checking License....[ virl.virl.info ]

                       

                       

                      Auth test --> Salt Server [ vsm-us-52.virl.info ]

                      [DEBUG   ] Reading configuration from /etc/salt/minion

                      [DEBUG   ] Including configuration from '/etc/salt/minion.d/extra.conf'

                      [DEBUG   ] Reading configuration from /etc/salt/minion.d/extra.conf

                      [DEBUG   ] Including configuration from '/etc/salt/minion.d/openstack.conf'

                      [DEBUG   ] Reading configuration from /etc/salt/minion.d/openstack.conf

                      [DEBUG   ] Configuration file path: /etc/salt/minion

                      [WARNING ] Insecure logging configuration detected! Sensitive data may be logged.

                      [DEBUG   ] Reading configuration from /etc/salt/minion

                      [DEBUG   ] Including configuration from '/etc/salt/minion.d/extra.conf'

                      [DEBUG   ] Reading configuration from /etc/salt/minion.d/extra.conf

                      [DEBUG   ] Including configuration from '/etc/salt/minion.d/openstack.conf'

                      [DEBUG   ] Reading configuration from /etc/salt/minion.d/openstack.conf

                      [DEBUG   ] Connecting to master. Attempt 1 of 1

                      [DEBUG   ] Initializing new AsyncAuth for ('/etc/salt/pki/minion', 'virl.virl.info', 'tcp://173.38.221.79:4506')

                      [DEBUG   ] Generated random reconnect delay between '1000ms' and '11000ms' (2747)

                      [DEBUG   ] Setting zmq_reconnect_ivl to '2747ms'

                      [DEBUG   ] Setting zmq_reconnect_ivl_max to '11000ms'

                      [DEBUG   ] Initializing new AsyncZeroMQReqChannel for ('/etc/salt/pki/minion', 'virl.virl.info', 'tcp://173.38.221.79:4506', 'clear')

                      [CRITICAL] The Salt Master has rejected this minion's public key!

                      To repair this issue, delete the public key for this minion on the Salt Master and restart this minion.

                      Or restart the Salt Master in open mode to clean out the keys. The Salt Minion will now exit.

                       

                       

                      Testing Connectivity to: [vsm-us-53.virl.info 128.107.225.217]

                      Connection to vsm-us-53.virl.info 4505 port [tcp/*] succeeded!

                      Connection to vsm-us-53.virl.info 4506 port [tcp/*] succeeded!

                       

                       

                       

                       

                      Checking License....[ virl.virl.info ]

                       

                       

                      Auth test --> Salt Server [ vsm-us-53.virl.info ]

                      [DEBUG   ] Reading configuration from /etc/salt/minion

                      [DEBUG   ] Including configuration from '/etc/salt/minion.d/extra.conf'

                      [DEBUG   ] Reading configuration from /etc/salt/minion.d/extra.conf

                      [DEBUG   ] Including configuration from '/etc/salt/minion.d/openstack.conf'

                      [DEBUG   ] Reading configuration from /etc/salt/minion.d/openstack.conf

                      [DEBUG   ] Configuration file path: /etc/salt/minion

                      [WARNING ] Insecure logging configuration detected! Sensitive data may be logged.

                      [DEBUG   ] Reading configuration from /etc/salt/minion

                      [DEBUG   ] Including configuration from '/etc/salt/minion.d/extra.conf'

                      [DEBUG   ] Reading configuration from /etc/salt/minion.d/extra.conf

                      [DEBUG   ] Including configuration from '/etc/salt/minion.d/openstack.conf'

                      [DEBUG   ] Reading configuration from /etc/salt/minion.d/openstack.conf

                      [DEBUG   ] Connecting to master. Attempt 1 of 1

                      [DEBUG   ] Initializing new AsyncAuth for ('/etc/salt/pki/minion', 'virl.virl.info', 'tcp://128.107.225.217:4506')

                      [DEBUG   ] Generated random reconnect delay between '1000ms' and '11000ms' (2602)

                      [DEBUG   ] Setting zmq_reconnect_ivl to '2602ms'

                      [DEBUG   ] Setting zmq_reconnect_ivl_max to '11000ms'

                      [DEBUG   ] Initializing new AsyncZeroMQReqChannel for ('/etc/salt/pki/minion', 'virl.virl.info', 'tcp://128.107.225.217:4506', 'clear')

                      [CRITICAL] The Salt Master has rejected this minion's public key!

                      To repair this issue, delete the public key for this minion on the Salt Master and restart this minion.

                      Or restart the Salt Master in open mode to clean out the keys. The Salt Minion will now exit.

                       

                       

                      Testing Connectivity to: [vsm-us-54.virl.info 173.38.221.80]

                      nc: connect to vsm-us-54.virl.info port 4505 (tcp) failed: Connection refused

                      nc: connect to vsm-us-54.virl.info port 4506 (tcp) failed: Connection refused

                       

                       

                       

                       

                      Checking License....[ virl.virl.info ]

                       

                       

                      Auth test --> Salt Server [ vsm-us-54.virl.info ]

                      [DEBUG   ] Reading configuration from /etc/salt/minion

                      [DEBUG   ] Including configuration from '/etc/salt/minion.d/extra.conf'

                      [DEBUG   ] Reading configuration from /etc/salt/minion.d/extra.conf

                      [DEBUG   ] Including configuration from '/etc/salt/minion.d/openstack.conf'

                      [DEBUG   ] Reading configuration from /etc/salt/minion.d/openstack.conf

                      [DEBUG   ] Configuration file path: /etc/salt/minion

                      [WARNING ] Insecure logging configuration detected! Sensitive data may be logged.

                      [DEBUG   ] Reading configuration from /etc/salt/minion

                      [DEBUG   ] Including configuration from '/etc/salt/minion.d/extra.conf'

                      [DEBUG   ] Reading configuration from /etc/salt/minion.d/extra.conf

                      [DEBUG   ] Including configuration from '/etc/salt/minion.d/openstack.conf'

                      [DEBUG   ] Reading configuration from /etc/salt/minion.d/openstack.conf

                      [DEBUG   ] Connecting to master. Attempt 1 of 1

                      [DEBUG   ] Initializing new AsyncAuth for ('/etc/salt/pki/minion', 'virl.virl.info', 'tcp://173.38.221.80:4506')

                      [DEBUG   ] Generated random reconnect delay between '1000ms' and '11000ms' (1914)

                      [DEBUG   ] Setting zmq_reconnect_ivl to '1914ms'

                      [DEBUG   ] Setting zmq_reconnect_ivl_max to '11000ms'

                      [DEBUG   ] Initializing new AsyncZeroMQReqChannel for ('/etc/salt/pki/minion', 'virl.virl.info', 'tcp://173.38.221.80:4506', 'clear')

                      [DEBUG   ] SaltReqTimeoutError, retrying. (1/1)

                      [INFO    ] Master vsm-us-54.virl.info could not be reached, trying next master (if any)

                      [ERROR   ] No master could be reached or all masters denied the minions connection attempt.

                      Attempt to authenticate with the salt master failed with timeout error

                      • 8. Re: License issue on VIRL
                        Karlo Bobiles

                        Hello TAC,

                         

                        Based on your log, you'll need to re-upload your license file. Currently you have "virl.virl.info" in place, when it should be the name of the actual license file. For example: ABC123.virl.info.

                         

                        2019-07-24 09_06_47-License issue on VIRL - 135517 - The Cisco Learning Network.png

                         

                        To re-upload your license file, please perform the following:

                         

                        1. At top of the VIRL PE virtual machine console window; locate the management URL (User Workspace Management)

                        2. Open a web browser and navigate to the IP address assigned

                        3. Login to UWM:

                             a. Username: uwmadmin

                             b. Password: password (This is the default password, if this doesn’t work, please use whatever you configured during setup)

                        4. Click VIRL Server > Salt Configuration and Status

                        5. Click Reset Keys and ID

                             *If you received the VIRL subscription license as a compressed file, it must be extracted prior to upload!

                        6. Click Load config file

                        7. Select license file and Click Open

                        8. Verify the “Salt ID and Domain” displays your license file name after upload.

                        VIRL.jpg

                        9.Click appropriate button for your region to populate List of Cisco Salt Masters

                        10.Select eft.pub (Regular use) from Master Sign Public Key dropdown menu

                             *Do not use any other master public key!

                        11.Click Reset

                        12.Upon completion, you will be returned to the Salt Configuration and Status page

                        13.Verify Last successful contact section displays today's date.

                         

                        Thank you,

                        Karlo Bobiles

                        Cisco Learning Network

                        • 9. Re: License issue on VIRL
                          Jason

                          What is interesting is that I was able to license my 1.6 instance yesterday and today things are failing.

                          • 10. Re: License issue on VIRL
                            Karlo Bobiles

                            Hello Jason,

                             

                            Please do me a favor and open another thread. Then run the VIRL Server Config Validation script and attach your results to that thread?

                             

                            In the mean time, I will check that status of the SALT Masters.

                             

                            Thank you,

                            Karlo Bobiles

                            Cisco Learning Network

                            • 11. Re: License issue on VIRL
                              Jason

                              I sure can. Good luck

                               

                              Jason

                              • 12. Re: License issue on VIRL
                                TAC

                                Thank you Karlo,

                                 

                                I tried to re-upload license file, i can see the “Salt ID and Domain” was same as my license file name, please find the attached for details,but I always get license alarms.

                                 

                                reset key.jpg

                                 

                                License Issue.jpg

                                • 13. Re: License issue on VIRL
                                  TAC

                                  Hi Karlo,

                                   

                                  By the way, I activated my old server with this license file previously, please also help see if it will affect to new server to activate, thanks.

                                  • 14. Re: License issue on VIRL
                                    Karlo Bobiles

                                    Hello TAC,

                                     

                                    Thank you for re-uploading your license file. Before activating your license, please remove the following SALT Master's from your list?


                                    vsm-ap-53.virl.info

                                    vsm-ap-54.virl.info


                                    If that doesn't work, please re-run the VIRL Server Config Validation script and reply back with the results.

                                     

                                    Regards,

                                    Karlo Bobiles
                                    Cisco Learning Network

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