Hello Craig BostonMA,
Great question! CCNA Collaboration is a good place to start as it is for network video engineers, IP telephony and IP network engineers who want to develop and advance their collaboration and video skills in line with the convergence of voice, video, data and mobile applications. I encourage you to review the "Welcome to CCNA Collaboration Certification" video from the Collaboration Training Videos page to get an idea. However, since these are specific technologies, do check out the following:
For administering Cisco HUC
This exam tests a candidate's knowledge of the design, implementation, and operation of Cisco Contact Center Express version 11.0 deployments.
For "Cisco Unified Contact Center Express Administration", take a look a the following courses:
This course focuses on the entire Cisco Hosted Collaboration Service environment and introduces participants to the roles of the data center, aggregation, fulfillment, and application architecture.
This course focuses on on-boarding Cisco Hosted Collaboration Solution (HCS) customers in Cisco Unified Communications Domain Manager 10.1.2 environment.
Cisco Learning Network