Exceptional voice material?

Hi Jeffrey

I think your requirement cannot be fulfilled with just one book/reference.

here is a link related to designing the collaboration network:

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/uc_system/design/guides/PAdocs.html

to learn the basics of voice I would like to suggest you to go through Cisco press book for CICD (210-60), by Michael Valentine.

in my opinion go through the cisco press book first and then you will know where to go.

also have a look in SRNDs.

Hi Jeffrey.

The SRND is the most comprehensive single doc available, but a lot of the content would be lost on me when I was just learning. I'd take a look though, and if something doesn't make sense, you could post back here or dig in deeper or skip over for now. I re-read that doc occasionally and always learn something new that I didn't pick up on previous reads.

Maybe the ciscopress ccna books would be a better place to start though - CCNA Collaboration - Cisco Certification - Cisco Press > Certification Info.

what is SRND?

Solution Reference Network Design guide

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/collab12/collab12/ovarchit.html