So sorry to hear about your difficulty passing the exam. As you probably already know, the exam score report breakdown helps pinpoint the areas where you need to focus in preparation for your next attempt. I would also suggest going over the list of WIFUND Exam Topics again to make sure you have a good understanding of all of the content.
For your studies, did you use other resources in addition to the official cert guide? We always like to recommend using multiple learning resources to help learn all of the topics. If you haven't already, I encourage you to review the resources in the WIFUND Study Material page for a list of content organized by exam topics.
Please also remember that the study group discussion forums are an excellent resource for learning as well. If you need help understanding some of the topics/technologies before your next attempt, feel free to post your inquiries in this group.
Lastly, I encourage you to open a support if you would like to submit feedback about your experience, exam content or issues. The Certification & Communities Online support site is the official channel to report exam issues/concerns and also a great way for the exam management team to track and review customer feedback.
We wish you the best of luck on your certification goals!
Cisco Learning Network Moderator