Troubleshooting Cisco TelePresence - Course Description

    Troubleshooting Cisco TelePresence

    Deploying new Cisco TelePresence systems requires an appreciation of operating and system maintenance issues. Four online modules are available for assisting with the use and care of units, maintaining camera integrity, and troubleshooting networks and endpoints.  This course is related training for the Cisco TelePresence Solutions Specialist and Cisco TelePresence Installations Specialist.

     

    Associated Certifications:

    Cisco TelePresence InstallationsCisco TelePresence Solutions Specialist and Cisco TelePresence Installations Specialist

    Course Duration:

    3 hours (4, 90 minute modules)

    Available Languages:English
    Course Cost:No Cost (Free)
    Course Format:Online Course (login required)

     


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    Prerequisites

    CCNA (ICND1 and ICND2) is recommended

     

    Course Description

    Deploying new Cisco TelePresence systems requires an appreciation of operating  and system maintenance issues. Four online modules are available for assisting  with the use and care of units, maintaining camera integrity, and  troubleshooting networks and endpoints.

     

    Course Objectives

    Upon completing this course, the learner will be able to meet these overall objectives:

    • Module 1: Examine and resolve issues that are related to the Cisco TelePresence Phone User Interface.

    • Module 2: Examine and resolve issues with the integration and management of the Cisco TelePresence Multipoint Switch.

    • Module 3: Diagnose symptoms and resolve problems with the Cisco TelePresence codec and its peripherals. This module will discuss physical connectivity and software configuration.

    • Module 4: Provide the proper visuals to identify important elements and tools that are used to verify camera integrity.

     

    This course prepares networking professionals to perform installations of Cisco TelePresence video networks for single-screen solutions.

     

    Course Outline

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    Module 1: Cisco TelePresence System: Manager Troubleshooting (90 min)

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    Module 2: Cisco TelePresence System: Multipoint Switch Troubleshooting (90 min)

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    Module 3: Cisco TelePresence System: Endpoint Troubleshooting (90 min)

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    Module 4: Cisco TelePresence System: Camera Tuning (90 min)

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