Community Member Story:  John Welsh, IP Telephony Engineer

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    Cisco Learning Network Community Member Since:  June 2008

     

     

    What's your first name?

     

    John

     

     

    Where do you live?

     

    Austin, TX

     

     

     

    When you were a child, what did you want to be when you grew up?

     

    For the longest time I wanted to be an astronaut.  I'm not sure I knew what it entailed, but going into space seemed cool.  I even wanted to do it after the Challenger explosion.  I don't think that it even mattered to me that it could be that dangerous.

     

     

    What's your job title now and why did you choose this job?

     

    IP Telephony Engineer. I had been working as a city government employee and doing a little bit of everything.  They deployed Cisco voice while I was there and I really enjoyed working with it.  So much so, that when I started to look for a new job, the first place I looked was the vendor that helped us install it.  Luckily they were hiring for just that position.

     

     

     

    What's really cool about your job?

     

    Every day is something new.  I see different customers with different requirements or issues.  It's always different and challenging.  Plus meeting all the different people and personalities is always fun.

     

     

     

    What was the path to your current job?

     

    Roundabout would be the best way of describing it.  I had a sales job that I didn't enjoy and the city that I had worked at as an intern in college had an opening for a full time job.  From there I went to my current job that I described above.

     

     

    What education and training (including certification) led you to where you are now?

     

    I have a BBA with a focus in marketing.  That might not seem like the best fit for someone in a technical field, but my role involves everything from pre-sales engineer all the way to post-implementation support.  I've been pleasantly surprised over the years at how well some of that marketing knowledge has come in handy in pre-sales activities.

     

     

    When I started at my current company I had a CCNA and since then have gotten a couple of voice specializations (IP Communications Express, IPCC Express) and got most of my CCVP completed.  Then I decided that my time would be better spent studying for the CCIE voice.  After a year of studying and no life I achieved that (#20125!) and that's where I am now.

     

     

    Where would you like to go next in your career?

     

    I'd like to branch out a little bit.  I really enjoy doing voice, but I'd like to have a couple more things solidly under my belt.  I can hold my own in several places, but would like to have a deeper knowledge.  Now that I have had some time to recover from studying for the first CCIE, maybe I'll pursue a second one.

     

     

    If you could invent something that would change the world for the better, what would it be?

     

    Low cost, safe, pollution free energy.  I'm in the totally wrong field to invent that though.

     

     

    Who are / were your role models (real people, historical figures, movie or book characters) and what did you learn from them?

     

    Ok, a couple:

     

    Levi Taylor - I met him in college and have always admired his ability to say what he wants, regardless of how much it will **** someone off.  Maybe it's stupid, but I really admire his lack of consideration for other people.

     

    My Sister - On the opposite side of the spectrum from Levi is my sister.  She is very considerate of people's needs and always willing to help.  She is also always trying something new, whether it's a new business idea, new place to live, etc.