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Created on: Jun 30, 2009 4:25 PM by Cheryl - Last Modified:  Mar 30, 2011 10:54 AM by Cheryl

CCNA® Voice Certification


The Cisco Certified Network Associate Voice (CCNA Voice) certification validates associate-level knowledge and skills required to administer a voice network. The Cisco CCNA Voice certification confirms that the required skill set for specialized job roles in voice technologies such as voice technologies administrator, voice engineer, and voice manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions.





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Valid CCNA or any CCIE Certification can act as a pre-requisite.


Exams & Recommended Training

Required Exam(s)

Recommended Training

640-461 ICOMM v8.0Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0



CCNA Voice

CCNA Voice certifications are valid for three years.  To recertify, pass ONE of the following before the certification expiration date:

  • Pass any current CCNA Concentration exam (wireless, or security, or voice, or SP Ops), or 
  • Pass any current 642-XXX professional level exam, or
  • Pass any current Cisco Specialist exam (excluding Sales Specialist exams or MeetingPlace Specialist exams or Implementing Cisco Telepresence Installations [ITI] exams), or
  • Pass any current CCIE Written Exam, or
  • Pass the current CCDE Written Exam OR current CCDE Practical Exam, or
  • Pass the Cisco Certified Architect (CCAr) interview AND the CCAr board review to extend lower certifications.


Additional Training Resources

Study and Learn:

Review the ICOMM v8.0 Study/Learn tab to view additional resources to further your knowledge in this subject area.



Review the ICOMM v8.0 Practice tab to get hands-on experience in this area of technology.


Cisco Press:

The only authorized publisher of books for Cisco certification self-study and network technology learning is Cisco Press. Visit Cisco Press for the latest publications to help prepare you for your certification.


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