One of the most common profile-related questions from our community pertains to updating the email address on their Cisco Learning Network profile.
The Cisco Learning Network profile is synchronized with the cisco.com account to provide users with a single sign-on experience and certain personal information is transferred directly from cisco.com. While basic information can be changed directly through the Cisco Learning Network’s Edit Profile settings, other profile data such as Email Address, First Name and Last Name, and Mailing Address can only be changed through the cisco.com profile. Updating this information on cisco.com will automatically update the Cisco Learning Network profile.
The following video will provide a walk-through demonstration on how to update your Email Address, Mailing Address, First Name and/or Last Name. Please allow 1-2 business days for the new changes to reflect on your Cisco Learning Network profile.