If you encounter a technical issue or have feedback on the site, please open a support case: Certification Online Support
(NOTE: To access the Certification Online Support application, you will asked to create a separate login Username and Password).
When you open a case, please be sure to Include:
The type of browser you are using and the version
Your Phone number
Description of the issue you encountered with a screen shot or the steps you followed that led to the issue.
Please allow 48 hours for a response.
For REGISTRATION or LOGIN issues only, you can call a Customer Support Agent for assistance Monday through Friday at:
1-800-553-6387 (US/Canada) or 1 (408) 526-4000 (International)
Access the list of our GLOBAL SUPPORT NUMBERS.
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