Skip navigation
Cisco Learning Home > Certifications > CCIE SP Operations > Syllabus

Manage categories


Create and manage categories in Syllabus. Removing a category will not remove content.

Categories in Syllabus
Add a new category (0 remaining)

Manage Announcements


Create and manage announcements in Syllabus. Try to limit the announcements to keep them useful.

Announcements in Syllabus
Subject Author Date Actions


_C13: Document Content

CCIE® SP Operations Certification

The Cisco CCIE Service Provider Operations certification assesses and validates core IP NGN service provider operations expertise. Candidates who pass the CCIE SP operations certification exams demonstrate the skills required of an expert-level operations engineer (tier III or tier IV support) to troubleshoot and maintain complex (PE-PE and PE-CE) IP NGN core network infrastructures in both IOS and IOS XR operating environments.  In addition, they demonstrate broad theoretical knowledge of operations management processes a and network management systems, and can apply relevant aspects of the ITIL® v3 framework for service operations and transitions, and to a lesser extent, service design and service improvements.


CCIE SP Operations Certification benefits:

  • Validates the skills and ability to maintain and support Cisco service provider core IP Next Generation Networks, employing relevant aspects of the ITIL® v3 framework.
  • Provides those responsible for critical, post-implementation maintenance and support with an opportunity for expert-level certification
  • Demonstrates mastery of skills required for job roles in Network Operations Centers (NOC)


CCNA and CCNP certifications provide a solid foundation but are not mandatory prerequisites for CCIE certification.


Required Steps to Attain Certification
Candidates are expected to have in-depth knowledge around the exam  topics outlined and are strongly encouraged to have at least three to  five years of job experience before attempting certification. You can review the exam preparation materials included on this page for more information.


Steps to Certification

Step One:

CCIE SP Operations Written Exam

You  must pass the two-hour , written qualification exam, which covers core  IP NGN service provider operations topics, including network management  tools and operations management processesby applying relevant aspects of  the ITIL ® v3 Core Service Lifecycle Framework.


Step Two:

CCIE SP Operations Practical Exam

The  eight-hour practical exam tests your ability to maintain and  troubleshoot a core IP NGN service provider network in a timed test  situation.  Candidates should be fluent with the IOS-XR operating system  on both P and PE devices and configuration environments.  You must pass  the practical exam within three years of passing the written to achieve  certification.  Your first practical exam attempt must be made within  18 months.



A CCIE must recertify every two years.


To recertify, pass ONE of the following before the certification expiration date:


  • Pass any current CCIE Written Exam OR  CCIE Lab Exam or
  • Pass the current CCDE Written Exam OR current CCDE Practical Exam, or
  • Pass the CCAr Board Review to become CCAr certified and automatically recertify all lower level certifications.


For more information, access the CCIE Recertification.



view or provide comments about this page


CCIE Service Provider Operations Group Discussion

Refresh this widget



Recent Activity RSS Feed of this list

Refresh this widget